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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,103 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,103 Reviews of Rick McGill's Airport Toyota

October 05, 2017

In and out very quickly since it was a "short" service. Employees very polite, comfortable waiting room, and quick service. I like this dealership because it is smaller, and you are a name and not a number More

by Pennycar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know name. Female in service department.
October 04, 2017

Polite, caring, knoledge of vehicles, helpfull Both the salesman and the financial person where both very helpful and knowledgeable about the service. I thought salesman Rick G. was great. I give More

by Harry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rcik Guterrize
October 03, 2017

Oil changes Your fee on oil changes is reasonable. That is a big plus for someone retired. A little slower than I liked. My appt. was at 11 and I did not get out More

by Ms.Nanny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
September 28, 2017

Best ever auto service Like most I have a day job. Fortunately I work at the airport. The service department came to the airport, picked my car, serviced it and returned i More

by 3300989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the names
September 26, 2017

Friendly and timely. Went in early Saturday morning without an appointment and was put right through. My wait was quiet and relaxing. Was offered coffee, water and tea. More

by Smiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Norman
September 25, 2017

2017 Toyota RAV4 limited purchase. Sales rep. Jeremy Webb was very helpful in selecting our new 2017 Toyota RAV4 Limited. He offered to explain every feature of the vehicle but I wanted More

by Oldguy17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Webb
September 22, 2017

Toyota and Rick McGill's the Best Courteous, Committed to Quality, Fast, and Experienced. They called to my attention needed warranty and explained what needed to be done without my ha More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall.
September 19, 2017

MY SERVICE EXPERIENCE LEFT MY VEHICLE FOR THEM TO SERVICE AND ME NOT PRESENT. THATS WHY I TRUST RICK McGill TO DO MY SERVICE.THANKS SERVICE DEPARTEMENT UR a 10!!!!! More

by thomas johns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBIN, LEEANDER
September 16, 2017

Good experience Friendly and Sales knows their cars. Gave us all the time we needed. Met everyone in the dealership--just about. Drove several cars in order to make More

by Hybrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Lusby & Brad
September 14, 2017

Very Pleasant The buying experience was fast and efficient. I was pleasantly surprised with negotiation and introduction to my new car. Mr. Marsh was very knowled More

by Billie1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Marsh
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