Rick McGill's Airport Toyota

Great visit Great visit...Robbyn was nice as always and Terry Sparks was unbelievably patient and tried his best to figure out the issue with our vehicle Thank y Great visit...Robbyn was nice as always and Terry Sparks was unbelievably patient and tried his best to figure out the issue with our vehicle Thank you More

So so good Process was a very lengthy. Didn’t get a full detailing on the interior of my truck. Overall, great, helpful and friendly service. Jeremy was very hel Process was a very lengthy. Didn’t get a full detailing on the interior of my truck. Overall, great, helpful and friendly service. Jeremy was very helpful and friendly. Love my truck! More

Steve Marsh Steve was awesome to work with. He did exactly as he promised, answered all of my questions patiently, and kept me up to date with the status of my ne Steve was awesome to work with. He did exactly as he promised, answered all of my questions patiently, and kept me up to date with the status of my new vehicle order. I really appreciated all of the work he did and would recommend him to anyone. More

New 2019 Avalon Amazing experience buying my new car! My new 2019 Avalon is fantastic! They have a lifetime customer with me! Will recommend them to all my friends! Amazing experience buying my new car! My new 2019 Avalon is fantastic! They have a lifetime customer with me! Will recommend them to all my friends! More

Robyn Hicks is the best! Robyn was my service adviser at Toyota of Knoxville. I was delighted when I learned she had moved to Rick McGill Toyota. My sales experience (Steve Robyn was my service adviser at Toyota of Knoxville. I was delighted when I learned she had moved to Rick McGill Toyota. My sales experience (Steve Marsh) was great and my service is always the best! I completely trust Robyn with my new Highlander. Also, I really appreciate the shuttle service back and forth to work, many thanks to the kind lady who took care of me on Tuesday! More

Emergency visits We were frightened NY travelers in March when a check engine light came on. We tried another dealer, first on a directory, but got no where. We call We were frightened NY travelers in March when a check engine light came on. We tried another dealer, first on a directory, but got no where. We called McGill's and were told to come right in, taken right in, had our fears allayed and found out that it was due to a bad sensor. We were able to continue our journey and will be forever grateful. They refused payment for this service, and were friendly from the first answer of my phone call until the final good bye. More

Consistent Customer Service I have always been satisfied with the quality customer service I've received at Rick McGill's Toyota and that's why I will continue to go there. I have always been satisfied with the quality customer service I've received at Rick McGill's Toyota and that's why I will continue to go there. More

Bought a new 4 runner Nick did a great job with assisting us in buying our new car. Nick made it easy to deal with, we enjoyed our experience. Thanks Nick did a great job with assisting us in buying our new car. Nick made it easy to deal with, we enjoyed our experience. Thanks More

Trustworthy and honest. After having my vehicle serviced, which was done in a timely manner, I dropped my wallet when leaving the service department, I did not make it home b After having my vehicle serviced, which was done in a timely manner, I dropped my wallet when leaving the service department, I did not make it home before getting a call that my wallet had been found by one of the techs and turned to the supervisor. What could have turned into a nightmare, turn into a day of gratitude because of the honest staff that is on board. You have a exceptional crew. Thanks so very much for your good service and above all being honest and trusting people. Thanks Lou, our tech and the entire staff at Rick McGill's. Thanks again!!!!! More

Outstanding James Howard was fantastic. We highly recommend him at every opportunity. The detail job was great as well. The finance office excelled as well. A James Howard was fantastic. We highly recommend him at every opportunity. The detail job was great as well. The finance office excelled as well. A plus! More