Rick Hendrick Toyota of Fayetteville

Came into Rick Hendrick Toyota back in June and met Coach Ali. I had changed my mind on what kind of car I wanted and he kept in contact with me for almost 3 months until my dream car came in. Applied absolu Ali. I had changed my mind on what kind of car I wanted and he kept in contact with me for almost 3 months until my dream car came in. Applied absolutely no pressure and was a pleasure to work with. We will be coming back here for our next Toyota for sure! More

I had an excellent experience with Coach Ali, incredibly professional and attentive from the moment we walked in. He patiently answered all my questions and made sure we found the perfect car for our needs. professional and attentive from the moment we walked in. He patiently answered all my questions and made sure we found the perfect car for our needs. I highly recommend Coach Ali for anyone looking for an stress-free and enjoyable car-buying experience! More

Coach Ali and Angelo were amazing. They made the buying process easy for my father. They made the buying process easy for my father. More

I recently purchased a vehicle from Kimoy and I couldn't be happier with the experience. From the moment I walked in, the staff was friendly, professional, and genuinely interested in helping me find the ri be happier with the experience. From the moment I walked in, the staff was friendly, professional, and genuinely interested in helping me find the right car. Kimoy, was incredibly knowledgeable and patient. They took the time to answer all my questions, without ever pressuring me into making a quick decision. I appreciated how transparent they were about the car's history and pricing, which made the whole process feel very trustworthy. The financing team also went above and beyond to find me the best rate possible, explaining every detail so I felt confident in my purchase. The entire transaction was smooth, and they even followed up with me after the sale to ensure I was satisfied with my car. If you're looking for a dealership that offers an stress-free, honest buying experience, I highly recommend Kimoy. I will definitely be returning when it's time for my next car! More

We worked with Coach Ali, he was down to earth and cared about helping us with what we needed, rather than putting the company first. about helping us with what we needed, rather than putting the company first. More

Our experience was phenomenal! ! Our salesman james anderson was very knowledgeable and made our experience an absolute breeze! ! Our salesman james anderson was very knowledgeable and made our experience an absolute breeze! More

Incredible experience at Rick Hendrick Toyota. Our salesman James Anderson is truly a master at his craft. Will be purchasing again and recommending friends and family!! Our salesman James Anderson is truly a master at his craft. Will be purchasing again and recommending friends and family!! More

Coach Ali was incredible to work with during our new vehicle purchase. I strongly recommend working with him if you have the opportunity. He maintained full transparency throughout our purchasing proces vehicle purchase. I strongly recommend working with him if you have the opportunity. He maintained full transparency throughout our purchasing process and helped us to get what we wanted at the price we wanted. More

Coach Ali was very nice and helpful. Took his time to help us understand everything as first time buyers. He made sure to help get us exactly what we wanted. Took his time to help us understand everything as first time buyers. He made sure to help get us exactly what we wanted. More

Only reason I didn’t make this 1 star was because John Powell at the parts section and Luis Rivera at the car check up were great. They were both attentive and I felt the care they had for me when dealing Powell at the parts section and Luis Rivera at the car check up were great. They were both attentive and I felt the care they had for me when dealing with my issues; however, Allen Hartgrove deserved 0 stars if that was possible. I also got my vehicle from here 2 years ago and almost had no issues besides an add on that didn’t work that I had to get refunded for. Allen left me for about 15 minutes to “get some information” from my vehicle. I saw him walk off with another client. Then he returned and said “sorry about that I just need to get some information from your vehicle.” Excuse me? Was that not what you were supposed to be doing to begin with? After I told him my desires to make a deal for a trade in, he comes back with a luxury trim level and an XLE one but had no information on the value of my trade or how much I would pay for each vehicle. I told him I wanted to pay less than 500 a month since that’s my current payment and I’m about to pay off the vehicle. Somehow, he returns ONLY having the breakdown for the luxury trim and not the other vehicle and the vehicle would have increased my monthly payment. My car’s payment was 28k after 10k down and he was offering me a 31k payment after my vehicle trade in. He clearly didn’t have the best intention for me in mind. Also, I don’t know if his computer didn’t work but he would walk away to figure out everything and he walked away 4 times. On the 5th time he was going to walk away, to figure out the price break down for the XLE vehicle, I told him my vehicle had been ready for a while and I was not interested anymore. He was a huge waste of time just trying to upsell me some luxury trim. More