Rick Hendrick Toyota of Fayetteville

Very Customer Oriented Nik was on point in regards to Customer Service. He not only gave me time expectation he updated me on the progress of my service. Even though I did h Nik was on point in regards to Customer Service. He not only gave me time expectation he updated me on the progress of my service. Even though I did have to wait about 1hr having an appointment I did see how busy the dealership was and he made the wait better with the update. True professional!! More

Very professional and courteous My lease was ending and I made an appointment to look at my options. Tim Alston was my sales rep and he was fantastic. No pressure sales! Everyone My lease was ending and I made an appointment to look at my options. Tim Alston was my sales rep and he was fantastic. No pressure sales! Everyone was truly interested in getting me into the just the right car for me and my family. Once I made that decision (and it took quite some time), the rest of the process went pretty quickly. I was out of the finance office in 20 minutes -- loved the electronic documents process because it was so much easier than the paper! I also take 2 other Toyotas for service at this dealership. In the 3 years, I have been using their service department, I have been very pleased with the Service Advisors and the quality of work. More

Great experience Very happy with our salesman Danny bays and then the Finance manager Daniel panella (could have spelled his name wrong. Our apologies.) they both took Very happy with our salesman Danny bays and then the Finance manager Daniel panella (could have spelled his name wrong. Our apologies.) they both took excellent care of us. Would recommend to a friend. More

Helpful salesman The gentleman that help us choose out new car was very professional and not pushy at all. He was very understanding of our situation and did his best The gentleman that help us choose out new car was very professional and not pushy at all. He was very understanding of our situation and did his best to meet our expectations More

Speedy service Needed car serviced fast and right got both done in time and with quality work excellent print out of work done and work that would be needed in fut Needed car serviced fast and right got both done in time and with quality work excellent print out of work done and work that would be needed in future More

Recall They told me it would take a few hours to get my recall done, ended up only taking an hour. They were super efficient and friendly They told me it would take a few hours to get my recall done, ended up only taking an hour. They were super efficient and friendly More

Buying a new car made easy Walking in your dealership and needing it being greeted by someone and introduced to the sales rep makes finding a car very easy especially when you'r Walking in your dealership and needing it being greeted by someone and introduced to the sales rep makes finding a car very easy especially when you're people take such lengths to understand what you want and try to get it for you More

AWESOME!!! Rick Hendrick Toyota is an awesome place to have your Toyota serviced!!! I would recommend this Dealership to anyone that needs service work done on Rick Hendrick Toyota is an awesome place to have your Toyota serviced!!! I would recommend this Dealership to anyone that needs service work done on their Toyota or if they are looking for a new car!! More

Got better than i expected I went in looking for a used car, not really expecting much since I owed so much on my trade in. I left in a new vehicle, very happy with everyone I d I went in looking for a used car, not really expecting much since I owed so much on my trade in. I left in a new vehicle, very happy with everyone I dealt with. They put maximum effort in to get me a deal. Thanks Rick Hendrick! More

Excellent Great customer service, help me o lot to get the right price explain every detail, show me all the options that was best for me Great customer service, help me o lot to get the right price explain every detail, show me all the options that was best for me More