Rick Hendrick Chevrolet Duluth
Duluth, GA
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3,162 Reviews of Rick Hendrick Chevrolet Duluth
John was great he made sure that I was comfortable and he provided me with great service. He showed me all the features of my new car and have also followed up with me to make sure that everything was going provided me with great service. He showed me all the features of my new car and have also followed up with me to make sure that everything was going fine with me and my new 2014 Chevrolet Malibu!!! More
Eight hour: that’s how long it took my husband and I to agree, no agree is a strong word, compromise, on a vehicle. I would have given up on us thirty minutes after we walked in the door. We both wanted wh agree, no agree is a strong word, compromise, on a vehicle. I would have given up on us thirty minutes after we walked in the door. We both wanted what we wanted and neither one of us was willing to compromise, which wouldn’t have been a problem, if we wanted things that were even relatively similar. I would like to express our gratitude to Josh, for his patience and willingness to go above and beyond; and well I kind of like the car. More
When I came to the dealership I was welcomed by Kyle Lovett. I came in unsure of my decision. Kyle was tremendously informative and helped me out with information that I was unaware. After talking with Lovett. I came in unsure of my decision. Kyle was tremendously informative and helped me out with information that I was unaware. After talking with him he came to find me my brand new perfect car. He made my experience at Rick Hendricks an extremely pleasurable one. I will be recommending him and this store to others in the future. More
Josh is great! Helped me a lot when I asked questions. The facility is always clean. Josh takes pride of what he does and you can tell!! Would recommend him to anyone! The facility is always clean. Josh takes pride of what he does and you can tell!! Would recommend him to anyone! More
So...it's been awhile since I've been in a dealership, well maybe 4 years since thats how old my car is that I got used at another dealership. You know there comes a time when you know it's ti dealership, well maybe 4 years since thats how old my car is that I got used at another dealership. You know there comes a time when you know it's time to fly away from the nest and invest in your own car that your parents didn't buy you. So I came into Rick Hendrick looking for that big step and the managers introduced me to Joshua Truelove, first off, what a last name. I was so boggled by it. But that's not the point, he gave me a few options that would be great for my first ever paid for myself car, but of course I fell in love with the 2014 Chevy Cruze, with no experience in car buying I thought a pre-owned one would be the route to go, but Joshua was patient enough to give me the 411 on new cars vs. pre-owned and how it will affect my credit and etc. So of course I said yes, lets go with the 2014 Cruze, I'm still driving it as we speak! Let's just say in the next ten years or so when I am ready for a new car I will definitely be back here and I hope my favorite employee is too, Joshua Truelove! Overall awesome experience, great help, and great employees including my salesman. When you are driving by this location and are thinking of a new car or preowned one come on in and definitely ask for Joshua Truelove! More
The entire staff at Rick Hendricks is incredible, and because of that I have purchased TWO vehicles there in the past three months. Kyle Lovett has been my salesperson both times, and I could not have a because of that I have purchased TWO vehicles there in the past three months. Kyle Lovett has been my salesperson both times, and I could not have asked for a better car buying experience. The level of service I received was tremendous, and I will refer anybody that asks me about a dealership to Rick Hendricks Duluth. More
They have great customer service and support. The salesman seemed very knowledgeable of cars, what I wanted and what I needed. I definitely recommend them to anyone looking for a new car salesman seemed very knowledgeable of cars, what I wanted and what I needed. I definitely recommend them to anyone looking for a new car More
Its been a couple years and I purchased a 2004 honda back when I lived in NC. The car was great at first and after a few months started having issues after issues. Transmission going bad, brakes, starter, when I lived in NC. The car was great at first and after a few months started having issues after issues. Transmission going bad, brakes, starter, etc. After living here in GA for about a year and half I just knew it was time for a new car. I then looked on the gwinnett site since this was the area I worked in and looked for a newer honda. I then made an appt to check one out at Rick Hendricks Chevrolet. The day came for me to go to the dealership and I forgot I signed up to go to Chevrolet instead of Honda. Accidently I met up at Honda and I was not pleased with their services at all. i felt attacked and pressured to buy and I immediately left after 20 mins. I then realized I was supposed to be at the Chevrolet dealership and so I headed over there. I walked in and with warm welcome and hospitality I was greeted with the receptionists at the door. They were great and I felt hey yall have changed my day from the dealership I just left. The young lady asked me if I needed water and popcorn while I waited and I said sure. After a little bit of time a salesperson by the name of Christian Rodriguez came up to me and greeted me with the same warm welcome and asked me what I was in for today. I told him I was looking for a vehicle and he immediately took me to the cubicle and started the transaction. We went through what I liked what I didnt liked and what price range I was looking for. He then brought a couple of different cars for me to test drive and some I did and some I didnt. So then he stated what EXACTLY are you looking for and I told him a 2-door coupe Honda. Unfortunately none were on the lot at the time and were to be transferred from another location. After looking into all what was provided and what I was working with he then stated well I now know what type person you are and what taste you have so lets test drive this 2013 malibu. I said ok lets go. After test driving the malibu we came back in and he said how did you like it. I stated it was a nice vehicle but it was WHITE and I despise white and red. He laughed and said lets see what we can do. Afterwards he stated he had a surprise for me after dealing with the finance dept and he said I think you are really going to like this. He brought me outside one last time and I see the white malibu again and I stated Christian I told you no more white cars. He immediately pressed the autostart on the 2014 black malibu in the corner and he said no we are not test driving the white one but the black one in the corner thats YOU! We went over looked inside he told me ALL the features and how the vehicle worked. After all the long time at the dealership that day I rolled off with a 2014 Black Malibu LT. I was and still am excited about making this purchase. Everyone is like I love your car and love the way it rides. Christian made my experience the best experience ever. Overall if you want a car Rick Hendricks Chevrolet in Duluth is the place to go!!! They work with you and make sure you are in the car most pleasing to you. I recommend Christian but I am sure all of the sales reps are a GO! More
The service was awesome. Richard did an excellent job of making me feel comfortable about my decision and he was very knowledgable of all of the makes and models . making me feel comfortable about my decision and he was very knowledgable of all of the makes and models . More