Rick Hendrick Chevrolet Duluth

Its been a couple years and I purchased a 2004 honda back when I lived in NC. The car was great at first and after a few months started having issues after issues. Transmission going bad, brakes, starter, when I lived in NC. The car was great at first and after a few months started having issues after issues. Transmission going bad, brakes, starter, etc. After living here in GA for about a year and half I just knew it was time for a new car. I then looked on the gwinnett site since this was the area I worked in and looked for a newer honda. I then made an appt to check one out at Rick Hendricks Chevrolet. The day came for me to go to the dealership and I forgot I signed up to go to Chevrolet instead of Honda. Accidently I met up at Honda and I was not pleased with their services at all. i felt attacked and pressured to buy and I immediately left after 20 mins. I then realized I was supposed to be at the Chevrolet dealership and so I headed over there. I walked in and with warm welcome and hospitality I was greeted with the receptionists at the door. They were great and I felt hey yall have changed my day from the dealership I just left. The young lady asked me if I needed water and popcorn while I waited and I said sure. After a little bit of time a salesperson by the name of Christian Rodriguez came up to me and greeted me with the same warm welcome and asked me what I was in for today. I told him I was looking for a vehicle and he immediately took me to the cubicle and started the transaction. We went through what I liked what I didnt liked and what price range I was looking for. He then brought a couple of different cars for me to test drive and some I did and some I didnt. So then he stated what EXACTLY are you looking for and I told him a 2-door coupe Honda. Unfortunately none were on the lot at the time and were to be transferred from another location. After looking into all what was provided and what I was working with he then stated well I now know what type person you are and what taste you have so lets test drive this 2013 malibu. I said ok lets go. After test driving the malibu we came back in and he said how did you like it. I stated it was a nice vehicle but it was WHITE and I despise white and red. He laughed and said lets see what we can do. Afterwards he stated he had a surprise for me after dealing with the finance dept and he said I think you are really going to like this. He brought me outside one last time and I see the white malibu again and I stated Christian I told you no more white cars. He immediately pressed the autostart on the 2014 black malibu in the corner and he said no we are not test driving the white one but the black one in the corner thats YOU! We went over looked inside he told me ALL the features and how the vehicle worked. After all the long time at the dealership that day I rolled off with a 2014 Black Malibu LT. I was and still am excited about making this purchase. Everyone is like I love your car and love the way it rides. Christian made my experience the best experience ever. Overall if you want a car Rick Hendricks Chevrolet in Duluth is the place to go!!! They work with you and make sure you are in the car most pleasing to you. I recommend Christian but I am sure all of the sales reps are a GO! More

The service was awesome. Richard did an excellent job of making me feel comfortable about my decision and he was very knowledgable of all of the makes and models . making me feel comfortable about my decision and he was very knowledgable of all of the makes and models . More

My experience was excellent!!!!! Every associate went out of their way to make my car buying experience exceptional. That's why Rick Hendrick is the best. of their way to make my car buying experience exceptional. That's why Rick Hendrick is the best. More

The service was good. I will definitely recommend this dealership to other people who are in search of new or used vehicles. This is a great place to search. dealership to other people who are in search of new or used vehicles. This is a great place to search. More

Everyone was very helpful and kind. I had a great experience and I love my car. I will be sure to recommend Kyle to my friends and family! experience and I love my car. I will be sure to recommend Kyle to my friends and family! More

Very informative. The woman was very bubbly and sweet when I asked about uses cars. I also talked to a gentleman who was very professional and actually took the time to talk to me. I will probably be com when I asked about uses cars. I also talked to a gentleman who was very professional and actually took the time to talk to me. I will probably be coming soon to trade in More

Friendly professional sales people. They worked hard to obtain my business. I would recommend them to anyone who needs a car. Great dealership as a whole. obtain my business. I would recommend them to anyone who needs a car. Great dealership as a whole. More

I was very pleased with the service given to us at our time of purchase. I look forward to doing business again in there near future time of purchase. I look forward to doing business again in there near future More

Just a quick note to express to you how wonderful our experience was at Rick Hendrick Chevrolet Duluth! The staff went above and beyond selling a car. We truly appreciated Mr. Todd Reed. He is the experience was at Rick Hendrick Chevrolet Duluth! The staff went above and beyond selling a car. We truly appreciated Mr. Todd Reed. He is the “real deal!” Todd’s personality, honesty and professionalism is exceptional! Not only is he a character, but he has character and that is a rare find these days! Great guy, plain and simple! Also, Todd surpassed our expectations by truly caring about us and wanting the best for us, while doing his job for Rick Hendrick! You do not find men like that anymore! He is a gem! You run a great show there and you have made us big fans! More

Excellent, fast and very efficient service department!! My whole experience at Rick Hendrick Chevrolet has been a GREAT one!! Everyone was welcoming and willing to explain all aspects of car buying! I wil My whole experience at Rick Hendrick Chevrolet has been a GREAT one!! Everyone was welcoming and willing to explain all aspects of car buying! I will defiantly recommend Rick Hendrick Chevrolet to my family and friends for future car needs!! More