Rick Hendrick Chevrolet Duluth

the easiest car buying experience I recently had a great experience while purchasing my new truck at Rick Hendrick Chevrolet. Robert Williamson was very knowledgeable about the car as I recently had a great experience while purchasing my new truck at Rick Hendrick Chevrolet. Robert Williamson was very knowledgeable about the car as well as not being pushy at all. Johnny Secondo was also willing to work with me on a variety of different levels. He was aware of my situation and did his best to stay within my budget. All in all Robert and Johnny were more like friends rather than salesmen. They made the car buying venture very easy and fast. Thank you More

Great sevice I came in looking for a new car and I got one Jonathan spencer was great he was knowledgeable and has very good customer service. He made me feel righ I came in looking for a new car and I got one Jonathan spencer was great he was knowledgeable and has very good customer service. He made me feel right at home More

Excellent care and concern for the customer's needs. The dealership as well as our salesman Jake was extremely caring and patient. The process did not take very long at all. Once my wife and I found a ve The dealership as well as our salesman Jake was extremely caring and patient. The process did not take very long at all. Once my wife and I found a vehicle we like Jake and the finance manger Steve was. Accommodating to say the least. More

Great Experience I had the best experience with my sales woman Machla Valbrun! Found the perfect car and got the perfect deal!! Ask for her! She is great!! I had the best experience with my sales woman Machla Valbrun! Found the perfect car and got the perfect deal!! Ask for her! She is great!! More

love it :) I would recommend this place to all of my friends and family. Love the experience. I would recommend this place to all of my friends and family. Love the experience. More

Best sales man ever Me and my mom bought a new Chevy spark from jake a couple days back and he was amazing, he made sure we were both comfortable at all times and work ex Me and my mom bought a new Chevy spark from jake a couple days back and he was amazing, he made sure we were both comfortable at all times and work extremely hard to get us to the payment we needed! More

What a great experience! Recently paid a visit to Rick Hendricks Chevrolet in Duluth was referred to work with Brushawn Fletcher from a coworker, and he did a great job! I was Recently paid a visit to Rick Hendricks Chevrolet in Duluth was referred to work with Brushawn Fletcher from a coworker, and he did a great job! I was thoroughly satisfied with his level of professionalism and knowledge of all the different options. I would highly recommend you pay Mr Fletcher a visit! More

You can't trust them! My wife and I was in search of a new vehicle because we were so upside down on our current vehicle. Through out my days at work I would always hear Ri My wife and I was in search of a new vehicle because we were so upside down on our current vehicle. Through out my days at work I would always hear Rick Hendricks Chevrolet Duluth radio ads. So, we decided to get them a try. Bad idea! Going up to the dealership we already knew our credit was bad but we wanted to get back on track and get out of our current upside down loan. We initially tried to trade our vehicle in for a 08 Tahoe. We arrived at the dealership around 11:30am on a Sat. With an appointment we waited about a hour before we were told that the guy that I spoke to on the phone wasn't available and Phil would be helping us. So, we begin the car buying process. We let him know up front our situation. After he explained to us that with the negative equity that we had in our trade in it would be hard to get finance for a used vehicle. So my wife and I agreed we could started looking for a new vehicle. After picking out a car that we liked, we started the financing part. At this time it's about 4:00pm. We asked if we could get our keys for our trade in to go get something to eat. Phil took about a hour to come back saying we could use a loaner vehicle because they were still working on the deal. Once we got back, one of the finance guy told us if we gave them a $1000 down they would be able to get the monthly payments to were would feel comfortable paying. We agreed on the terms. We did all the paperwork and even bought an extra service from them. So, around 9:00pm we drove off in our new vehicle. On that Monday, we drove a hour back up to the dealership so we could get our second set of key. Once we tried to get the tag, the DMV told us that the information wouldn't in the system yet. So, after 3 weeks of trying to get the tag my wife called back up to the dealership. The finance lady told her there were additional paperwork that needed to be sign. This was on a Friday at 6:00pm and we live a hour away from the dealership. We told her that we would come up there Saturday morning. Once we arrived at the dealership, we asked for the lady to 4 different people. The lady walked by us several times without acknowledging us. So we left. We got a mile down the road and I received a phone call from her asking us to come back. So we did. Once inside of her office she stated that our loan didn't fall through. Either we give them an extra $2000 or take a lesser vehicle. We told them to give us our trade in back. It took them about a Hour to find our trade in. We were highly upset. I googled our situation and found out that what we had been through was a scam. It's called a Bait and Switch/YoYo scam. I started looking at their Facebook page and other review sites to see if others had been through what what we when through. And, yes there are others. If we would have done our research on Rick Hendricks Chevrolet Duluth, we wouldn't have wasted our time with them. More

excellent salesman. I must commend my salesman Anthony Jones on a job well done! My husband and I was so pleased with his services and expertise on buying the best car f I must commend my salesman Anthony Jones on a job well done! My husband and I was so pleased with his services and expertise on buying the best car for my granddaughters graduation gift. He was very helpful to our needs. Hendricks Chevrolet should be honored to have a salesman like Anthony Jones on their team. More

Good experience I had a good experience at Rick Hendricks Chevrolet. Jonathan was so funny yet willing to work and do what was needed to get the sale. Thank you to hi I had a good experience at Rick Hendricks Chevrolet. Jonathan was so funny yet willing to work and do what was needed to get the sale. Thank you to him and Carlos for being there late and going above and beyond to look stuff up and work things out. I will recommend them to others. Thanks guys! Keyna Layfield More