Rick Hendrick Chevrolet Duluth

Wonderful Experience Brenda Bryan was sooooooooo amazing. She my sister a car when no other dealership could. If you have credit problems please go to Rick Hendrick Duluth Brenda Bryan was sooooooooo amazing. She my sister a car when no other dealership could. If you have credit problems please go to Rick Hendrick Duluth and ask for Brenda. She will be straight with you. Thanks Brenda and the staff of Rick Hendrick Duluth More

Great experience Vine al dealer gracias a Luissana que me ayudó de todas las formas posibles para conseguír el carro que quería, gracias luissana por todo tu apoyo Vine al dealer gracias a Luissana que me ayudó de todas las formas posibles para conseguír el carro que quería, gracias luissana por todo tu apoyo More

Worst customer service This was one of the worst customer service experiences I have been given in a long time. I was looking at a 2015 Mercedes C class available online and This was one of the worst customer service experiences I have been given in a long time. I was looking at a 2015 Mercedes C class available online and began to inquire about it. The customer reps said the car was in and to schedule an appointment. I went ahead and did so at 6pm. I called in around 7pm to let them know that I was coming in and would take me about 40 minutes to get there. The front desk person confirmed my appointment with Travis who was the sales person I was going to see and also confirmed the car I was coming in for as well. I drive 40 minutes to get to the dealership and arrive around 7:45 I am greeted by the front dest and told to wait because Travis was with a customer. 10 minutes later Travis comes over with an associate TY and thanks me for coming in to see the Mercedes and that he will have TY assist me because he is working with someone. Not a problem at all. TY takes me to a desk and pulls out a questionnaire. He asks me why I choose the car and begin to tell him. Ty then begins telling me "To me a car is a car, I know some people like the luxury car but its just not for me, I am more into the simple cars" hmmmmmm Thanks Ty for making my choice in car seem inferior to what you would choose. He kept going through the form and asking questions only to get an answer and not hear what I had to say. I even had to tell him 2 times the kind of car I had and had to give him my name twice. At this time Ty is basically killing all the excitement I had coming in to buy a vehicle by giving me his input on cars and making me feel like my choice in cars was dumb. after about 15 minutes of this he grabs my license and proceeds to get the keys for the test drive......... he comes back and say "Hey, unfortunately that car went to another dealership and was sold today" I replied "what????" "I inquired about the car online and was told to come in" he then tells me "well, what time do you inquire cause we had it earlier, thats probably what happened" I reply " an hour ago at 6pm then got a confirmation email at 6:18pm from travis with a picture of the car. Again at 7pm did an associate confirm my appointment and the car I was coming into see" Again TY with the terrible customer service deflecting the blame as if this was my fault for possibly looking at the vehicle earlier in the day when they had it. The lack of accountability and the excitement this gentlemen killed for me purchasing a car was insulting. Not only the 2 hours I wasted driving there doing a questionnaire only to be told sorry we dont have the car. have a good day. Worst customer service I have ever been given by far. More

David is the best!!! Thanks David for my 3rd car! I absolutely love working with you, you make buying a car easy and painless. Thanks again! I look forward to working with Thanks David for my 3rd car! I absolutely love working with you, you make buying a car easy and painless. Thanks again! I look forward to working with you in the future. More

Another happy custy I must say I was extremely disappointed and unhappy when I arrived today due to some issues I was having with my new car. Between Raquel Hatcher and M I must say I was extremely disappointed and unhappy when I arrived today due to some issues I was having with my new car. Between Raquel Hatcher and Mike Wolfe I must say I will continue to purchase any vehicle I get from this location. They both went ABOVE and BEYOND what I would have ever expected. Mike made sure I didn’t leave without trying every possible thing he could to satisfy me. Thanks to both you guys for being such phenomenal individuals. I will be back for my next car!! More

Patient and Truthful Patrick Anglin took great care of me. I will be sure to recommend him and the dealership to my friends and family. I enjoyed the complete experience. Patrick Anglin took great care of me. I will be sure to recommend him and the dealership to my friends and family. I enjoyed the complete experience. More

Smooth and Accurate purchase! Their price was thousands below what my local dealership could have touched, so it was worth the drive. Our vehicle was fueled and ready to go upon ar Their price was thousands below what my local dealership could have touched, so it was worth the drive. Our vehicle was fueled and ready to go upon arrival and after a thorough run thru of the features we were off. Very please with the overall experience! Highly recommend this dealership!!! More

Amazing Rick Hendrick Chevrolet in Duluth salesman Jefry Rodriguez is awesome he listen to my needs and I left one happy customer. Thank you so much for maki Rick Hendrick Chevrolet in Duluth salesman Jefry Rodriguez is awesome he listen to my needs and I left one happy customer. Thank you so much for making my experience fabulous. More

Never thought I could buy a NEW car! Ricardo Anthony at Rick Hendrick Chevrolet in Duluth is wonderful. I was anxious about buying a car especially since it wasn’t planned. Ricardo made t Ricardo Anthony at Rick Hendrick Chevrolet in Duluth is wonderful. I was anxious about buying a car especially since it wasn’t planned. Ricardo made the process smooth. He treated my husband and I like old friends. Even months later, Ricardo calls to check on us. I couldn’t ask for better service and care AFTER the sale! More

Great Salesman!! Darryl Greer has been one of few car salesman I have enjoyed working with. He is efficient and a great listener. I would definitely recommend him to f Darryl Greer has been one of few car salesman I have enjoyed working with. He is efficient and a great listener. I would definitely recommend him to future buyers in the market to purchase a new or used vehicle. More