Rick Case Honda

The reason I'm giving Rick Case Honda a 5 star rating is because of the exceptional, outstanding and professional service that this dealership possesses. I've always purchased General Motors products an is because of the exceptional, outstanding and professional service that this dealership possesses. I've always purchased General Motors products and this is the 1st time I went away from GM and purchased a Honda. The minute I arrived at the dealership, I was not swamped with sales reps haggling and making me uncomfortable. I was greeted by Rafeal and was given a tour of vehicles that I was interested in buying. I wasn't sure about which vehicle to purchase, but I knew gas mileage was my number 1 concern and it was toss-up between the Accord and Civic. After test driving a few vehicles, I was still was undecided and wanted a little more time to make a decision. Upon leaving the dealership, Adrienne met with me and provided me with assurance to answer any questions that I might have later on. After a few weeks went by, I decided to give Rafeal a call because I was now ready to purchase. I met with Rafeal on Saturday and took a Honda Civic out for a test ride. I knew immediately that this was the car I was going to purchase. I told Rafeal that I was planning to go to the Auto Show that night and then come back Monday to purchase the Civic. When I went to the auto show, I met with Bradley and Diamante. I had several questions regarding the purchase and lease of the vehicle and Brad answered all of my questions. I hung around the Honda vehicles for a couple of hours and felt like I was part of the family. The amount of time Brad spent with me made me feel comfortable. I felt Brad deserved credit and I asked him to obtain approval from Rafeal to assist with my purchase. I felt both reps deserved credit for their time and efforts. I arrived at the dealership on Monday and purchased the Civic. It was a wonderful experience and I've already recommended Rafeal and Bradley to my boss and neighbor. Thank you, Mike Hagopian More

Excellent service and great leadership at this dealer, many blessings and continued success. My sales person Frank Heron was wonderful and very knowledgeable. 5 stars! many blessings and continued success. My sales person Frank Heron was wonderful and very knowledgeable. 5 stars! More

To whom it may concern, I would like to start out by rating my sales man a 10 , however; the scoring doesn't go that high! I'm not sure where Rick Case found Dexter Angry, but that man is truly a keeper rating my sales man a 10 , however; the scoring doesn't go that high! I'm not sure where Rick Case found Dexter Angry, but that man is truly a keeper and deserves to be the Top of the line Sales man, Employee of the Month, Promoted , hands down and everything more! Dexter Angry is the MAN! Coming to Rick Case Honda I must say is like coming to a 5 star restaurant! You leave feeling stupendous, but you desire more, and the best part about it is you always have to tell someone! Dexter Angry and his wonderful customer service is just phenomenal. His quality of work isn't just get you in a vehicle and see you in a couple of years. No, Mr Angry genuinely makes you feel like your right at home. With his friendliness to his hilarious jokes this man made me even forget that I was coming to buy a car. He made sure that I was not only in a brand new 2013 Honda Civic, but that it was affordable for me. He showed me different prices and varies models of the vehicle,and that really helped me find the one I was more comfortable with. Whereas other sales man will try to pressure you in a brand new car knowing that you can't live up to the expectations of the vehicle. I wouldn't change my car or the marvelous service from Mr. Angry for the world! To top it off I also had a wonderful fiance manger! Eddie Figueredo one word "Fabulous"! Overall My service was magnificent , I was treated with respect and I wasn't pressured into buying a new vehicle, especially being a beautiful woman knowing car salesman will jump all over you like a snake on a mouse. Dexter Angry and Eddie Figueredo made me very comfortable to be a woman purchasing a new vehicle purchase. Furthermore, I look forward to bringing customers in the future as well as continuing my service with Rick Case Honda! It is always a pleasure...... Samantha Daniel More

I really felt like family and was treated with the utmost courtesy and respect throughout the entire purchase process.The experience was not just "great", it was more like outstanding! Wayne knows people an courtesy and respect throughout the entire purchase process.The experience was not just "great", it was more like outstanding! Wayne knows people and knew exactly how to work with me. Leah is also a definite people person and knew exactly how to get me to understand the reasons why I should purchase the various options and I chose option 1, the one with all the bells and whistles! More

I had a wonderful experience. My sales Person Shimon and the Sales Manager Andy were extremely helpful and helped get me the best deal possible. I am completely in love with my car! the Sales Manager Andy were extremely helpful and helped get me the best deal possible. I am completely in love with my car! More

For the first time I feel like I got exactly what I wanted at the best possible price. The time it took for me to go into the dealership and walk out with my vehicle was quick! Thanks again. wanted at the best possible price. The time it took for me to go into the dealership and walk out with my vehicle was quick! Thanks again. More

My only concern is there is too much paper to sign you need to go to e file of documents some thing new to look into need to go to e file of documents some thing new to look into More

My experience was excellent. Never been to your dealership and your was the only one who had the car and color I wanted. I live in homestead and drive because of this reason and your salesman (Dext dealership and your was the only one who had the car and color I wanted. I live in homestead and drive because of this reason and your salesman (Dexter) was amazing. The process was quick and easy. I will never go anywhere else to purchase/lease a car. Thank you! More

Considering the situation that I was in (negative equity in a car), I couldnt have asked for more from a dealership. I came in knowing that I was going to be paying more a month on a new car purchase, and B in a car), I couldnt have asked for more from a dealership. I came in knowing that I was going to be paying more a month on a new car purchase, and Bradley made the process as simple and pain-free as possible. He didn't play any of the games that you always get from sales at car dealerships. Not a single one. I got a fair price on both my trade-in as well as the purchase price of the 2013 Accord I ended up buying. This dealership is top notch, and being that it isn't off of 441, you dont end up paying rent when you get into a new vehicle. I was in and out with my new car in about 3 1/2 hours, which is pretty quick for a vehicle purchase. If you are looking for a new Honda, or pre-owned (they have a ridiculous amount of certified Hondas on the lot), definitely deal with Rick Case (especially the one off of I-75). Ask for Bradley Kremblas. He is the only business-professional acting car salesperson I have ever dealt with (only took my 6th car). More

Romeo is a great salesman and very helpful. Eddy in finance as well. Finance department could work on returning phone calls and should improve and calling the customer back when messages left. finance as well. Finance department could work on returning phone calls and should improve and calling the customer back when messages left. More