Rick Case Honda

I was shopping for a new car for almost a month. I went to many Honda dealers in Miami, but nobody gave me the same treatment as Dario at Rick Case. He was very respectful and he wanted to work with me to to many Honda dealers in Miami, but nobody gave me the same treatment as Dario at Rick Case. He was very respectful and he wanted to work with me to get the business done. I like his customer service skills, and I am definitely recommending him and Rick Case to my friends and associates. Hope you guys keep providing the excellent service, because I will be looking for a car again in a year or two. Thank you very much Dario and Rick Case. More

Thank you Edward again for your wonderful help on getting a new car for my parents. I'll be next as soon as I have enough credit to trade mine in again ...4 that would be car number 5 I will be buying from a new car for my parents. I'll be next as soon as I have enough credit to trade mine in again ...4 that would be car number 5 I will be buying from you :) More

Bought a car for my mom After saving for two years I was able to pay For my mom to have a somewhat decent used vehicle I ended up paying almost $10,000 for a vehicle that needed $4500 worth of repairs When able to pay For my mom to have a somewhat decent used vehicle I ended up paying almost $10,000 for a vehicle that needed $4500 worth of repairs When I called to see how they would handle this I was just bounced around until I gave up This happened three months after the vehicle was purchased More

Rafael was excellent, took his time with me and gave me a good deal and explained all options very clearly. He gave me all the time I needed to make a desicion and at first I went looking and ended up leasin good deal and explained all options very clearly. He gave me all the time I needed to make a desicion and at first I went looking and ended up leasing because the deal was better than what I expected. More

Just purchased my fourth lease vehicle and evrey time the transaction has been stress free. Eric Weaver is very proffessional and has a great sense of humer. Great doing business with you guys. Millie a transaction has been stress free. Eric Weaver is very proffessional and has a great sense of humer. Great doing business with you guys. Millie and i will be back. More

I went into Rick Case Honda to see if an economy downsize car from my Nissan Frontier would be a good fit for my lifestyle. Soco, the Sales Person had me take for a drive a Honda Civic Coupe after we walked car from my Nissan Frontier would be a good fit for my lifestyle. Soco, the Sales Person had me take for a drive a Honda Civic Coupe after we walked through the entire lot trying to find the right color and features. At first it was challanging because the parking garage is not well organized. Instead of having cars of the same model on one floor, they are all over the place. After the test drive she ran a few numbers for me as a general idea to see where I would fit, but I wasn't very please, then she asked me to try the Accord Coupe instead and I said ok. Once I drove the car I felt much better with the ride. Then there was the issue of the price. She supported my gut-feelings and suggested to get the car that I really enjoy the most. Then she asked and asked again, "Jose do you like it?, Jose do you like it?" that made me a bit at ease and then I picked the LX entry level, but didn't like the seats quality, then we saw the EX with better seats and other features that I didn't care, but then she comes again "Jose do you like it? we can keep see others" I set my mind on the black Accord Coupe EX and went to the lobby with her. Then there was the negotiation, after a few counter offers then Mr. Paul stepped in, ran my credit realized that I had a decent credit and told me that "today is your day" we worked out the numbers. I told him what I wanted to pay and he made it happened. Maybe I didn't get the deal of the century, but he made me feel that I was making the right deal. I ended up getting a great interest and no so much upsidedown and the most important thing is that I love my new car. I like Rick Case Honda, good and friendly people and like to help customers. Thank you Soco and Paul ! More

They gave full attention to us the whole time we were there and were very cooperative. The rest of the workers there were very friendly as well. They explained in very basic terms as well. there and were very cooperative. The rest of the workers there were very friendly as well. They explained in very basic terms as well. More

I came in with my Honda Accord recently for a routine maintenance check and was greeted by a young man named Jeremiah Castro, He was very helpful and knowledgeable in everything I wanted to know. I can t maintenance check and was greeted by a young man named Jeremiah Castro, He was very helpful and knowledgeable in everything I wanted to know. I can take my car anywhere else but I continue to go to Rick Case to see Jerry for his excellent and professional customer service. I would recommend all my friends, family, and even strangers to see Jerry. He is AWESOME! More

Mr. Ronald Bunyi is an outstanding service advisor and an invaluable employee of Rick Case Honda. Ronald's work ethics truly stand out, especially his detailed orientation, comprehensive knowledge about the invaluable employee of Rick Case Honda. Ronald's work ethics truly stand out, especially his detailed orientation, comprehensive knowledge about the mechanics of Honda automobiles, and high levels of professionalism. For the past two years of bringing my two Honda Accords for service, I have been very satisfied with the superb quality of service that Ronald has provided. He begins each service appointment by taking the time to analyze, explain, and suggest best solutions to solve the problems. Ronald exemplifies the genuine definition of customer service that represents Rick Case Honda's brand for excellence. I hope that Rick Case Honda will recognize Mr. Ronald Bunyi's excellent job performance. Thank you Ronald for your great service. More

Last year I got myself a gorgeous 2011 Honda Accord EXL, white with tan leather interior, from Rick Case Honda. Did I mention she’s a Beauty, and runs super smooth! Now, before I went to Rick Case I went white with tan leather interior, from Rick Case Honda. Did I mention she’s a Beauty, and runs super smooth! Now, before I went to Rick Case I went to Gus Machado Ford to buy a 2011 Ford Focus. Let me just say this (I Thank God I walked out). It was Horrible! Horrible! Horrible! They Suck! They were so pushy, they even offered me a car I told them I hated. The Nerve. So a good friend told me to take a trip to Rick Case and ask for her Service Advisor Jeremiah Castro, and see if he could help me, so I did. All I could say is WOW. He and his team were the difference. From the initial greeting, to viewing the vehicle with the salesman Jeremiah recommended, to the purchase, I received extraordinary service. I have never ever felt so comfortable in a dealership. Now we all know those words don’t go together, but they actually do, especially when you have extremely reputable, kind, caring professionals, who always put the customer first. Since the purchase I’ve serviced my car for regular maintenance, and even that’s a pleasant experience. My Service Advisor Jeremiah, (I love him) takes the time to explain the services needed for both short and the long term. They always stick to the time schedule, and return her nice and clean. I would highly recommend Jeremiah Castro from Rick Case Honda to anyone looking for Service, or to purchase a New or Used car. Love, Desiree Hernandez More