Rich Ford

I recently took my vehicle in for service and I was extremely pleased with the Rich Ford Dealership and their employees. I worked with Chrystal Switzer. She was very professional, knowledgeable and ga extremely pleased with the Rich Ford Dealership and their employees. I worked with Chrystal Switzer. She was very professional, knowledgeable and gave excellent customer service. She listened to what I wanted and then asked about some things I might need. She had my battery checked and it was at minimum so I had a new one installed. It is nice to have someone like Chrystal looking after me. More

Crystal is the reason we use Rich Ford. When I drop a truck off fro service I know she will take great care and communicate all needs with me. When a truck has to be left for a length of time I know I w truck off fro service I know she will take great care and communicate all needs with me. When a truck has to be left for a length of time I know I will get call each day telling me status of parts or repair. She is AWESOME, More

I have been using this dealership for repair work on my I have been using this dealership for repair work on my Ford F-150 and my Mercury Grande Marquis for many years. The quality of the service is very g I have been using this dealership for repair work on my Ford F-150 and my Mercury Grande Marquis for many years. The quality of the service is very good and the assistance that I have received from Crystal Switzer is superb. She is very professional and knowledgeable. I have always been pleased with the quality of the work and time frames are always clearly stated and adhered to. I would heartily endorse the use of this dealership for repair service of any kind. Be sure to ask for Crystal. More

Crystal is very helpful with any questions about recommended repairs,options to the repair. When something unexpected does arise, Crystal takes care of it as soon as possible. She explains everythin recommended repairs,options to the repair. When something unexpected does arise, Crystal takes care of it as soon as possible. She explains everything very well and has the answer to our questions or gets an answer very quickly. Crystal is very professional at all times. We feel she is looking out for us. More

The servicing of my Ford 350 diesel was taken care of very professionally. The Service Manager saved me money by using my advantage credit and I was very pleased. Crystal Switzer made me very happy. Th very professionally. The Service Manager saved me money by using my advantage credit and I was very pleased. Crystal Switzer made me very happy. The work I requested was preformed acurately and promptly. More

I recommend Crystal. she very helpful and very nice. she help me alot through all my services. form fixing my paint job and air conditioner and my oil change. on my baby mastang. I'm a person that if trust help me alot through all my services. form fixing my paint job and air conditioner and my oil change. on my baby mastang. I'm a person that if trust that person I keep going to the some place. I really trust Crystal with my baby. Thank you Crystal More

Went to Rich Ford for a TPMS problem on my 2010 F-350.It had been real cold over the winter, and I could not clear the error message after filling the tires. It was a nice day, and I have to type 250 letter had been real cold over the winter, and I could not clear the error message after filling the tires. It was a nice day, and I have to type 250 letters for this review to be accepted. JC and Steven took good care of me quickly. Thanks!!! More

Crystal is great. She knows far more about the service needs of my two Fords than I do. She keeps on top of the needs of these two cars. Crystal knows abour Fich Fords Service Programs and saves me money needs of my two Fords than I do. She keeps on top of the needs of these two cars. Crystal knows abour Fich Fords Service Programs and saves me money constantly. All Rich Ford people are very good and she is among the best of those. I have know her for years and I am extremely happly with Crystal, Rich Ford Service, and indeed all of Rich Ford. Crystal is like a fifth daughter, I aleardy have four. More

I've been buying cars/trucks and getting them serviced at Rich Ford for many, many years now. I can always trust that my vehicles will be taken care of properly and in a timely fashion when Crystal handles Rich Ford for many, many years now. I can always trust that my vehicles will be taken care of properly and in a timely fashion when Crystal handles my service needs. She always updates me on the status of things as well as what is needed and how much it will cost, and always without any hassle to me. Highly recommened. More

Great Guys to work with, handled everything and got the price I was looking to pay! Until this car I never had walked out of a DEALER happy about spending money! These guys were great and not pushy and n price I was looking to pay! Until this car I never had walked out of a DEALER happy about spending money! These guys were great and not pushy and no lies, I got everything I wanted and asked for and would go to them again and recommend everyone to RICH FORD! I called ahead and Got Jeremy and Nathan both helping me, if one couldnt answer my question the other one was there on the spot! More