Rich Ford

Courteous, prompt Service was performed as explained, in the time told. Friendly staff, great diner while you wait. Breakfast burrito is very good there. 10+ years empl Service was performed as explained, in the time told. Friendly staff, great diner while you wait. Breakfast burrito is very good there. 10+ years employed in the auto industry, in the business office/accounting side. They perform very well More

QUICKEST I'VE EVER HAD !!!!! A RECALL FOR A TRANSMISSION MODULE ! QUICKEST SERVICE EVER ! STEPPED IN SHOWROOM TO WAIT , PERUSED A NEW RANGER WHILE TALKING TO SALESMAN CHRIS "CJ" A RECALL FOR A TRANSMISSION MODULE ! QUICKEST SERVICE EVER ! STEPPED IN SHOWROOM TO WAIT , PERUSED A NEW RANGER WHILE TALKING TO SALESMAN CHRIS "CJ" SALAZAR . SAT DOWN TO READ MY E-MAILS ON I PAD AND NEXT THING THE SERVICE MANAGER WAS SAYING MY TRUCK WAS READY TO GO !!! THANK YOU !!! More

Great Service, knowledgeable staff Great team work. Friendly staff. Staff went out of their way to get the car that we wanted to look at from another location. Smart and personable staf Great team work. Friendly staff. Staff went out of their way to get the car that we wanted to look at from another location. Smart and personable staff. More

Good Dealership- Knowledgeable staff, worked will with everyone. No problems - vehicle was ordered to my specifications and delivery was right on time. Finance was q Knowledgeable staff, worked will with everyone. No problems - vehicle was ordered to my specifications and delivery was right on time. Finance was quick and well explained to me. More

Awesome Company This is my third car we have purchased and my husband and I have purchased 2 other vehicles all from Stanly Bird at Rich Ford he has been our go to gu This is my third car we have purchased and my husband and I have purchased 2 other vehicles all from Stanly Bird at Rich Ford he has been our go to guy for years we always feel welcomed and comfortable at Rich Ford all employees treat us good Stanly your the man thank you for always taking care of us More

Ford Explorer I told my saleman, James Orona, Jr, exactly what I wanted and he got everything I asked for. I couldn't be happier with my car or salesman. James wa I told my saleman, James Orona, Jr, exactly what I wanted and he got everything I asked for. I couldn't be happier with my car or salesman. James was alway pleasant on the phone and quick to answer any question I may have. More

Scheduled maintenance The service agent was courteous and professional. Work completed in less than an hour. Waited and had lunch in cafe and food was outstanding. Great The service agent was courteous and professional. Work completed in less than an hour. Waited and had lunch in cafe and food was outstanding. Great job More

Great purchase Had the greatest buying experience ever. Would recommend this dealership to everyone. Going to purchase another car from here in the future for my wif Had the greatest buying experience ever. Would recommend this dealership to everyone. Going to purchase another car from here in the future for my wife and kids. More

Worst service department ever. I am so upset with Rich Ford service I bought a 2019 Ranger of their showroom floor on March 2 with a minor problem, the rearview mirror is broken. A I am so upset with Rich Ford service I bought a 2019 Ranger of their showroom floor on March 2 with a minor problem, the rearview mirror is broken. After 26 days they scheduled a repair date for me. I dropped the truck off and had to get rides from friends and family only to have them call me and say they didn't have the parts. A rearview mirror, 26 days, countless phone calls and one overnight drop off with a loaner car and they couldn't call me the day before and tell me there were no parts. I have never dealt with this level of incompetence. Don't go to Rich Ford! More

it worked out in the end After spending several hours talking with the customer representative, I thought we would have to leave. But truthfully, in the end it worked out and After spending several hours talking with the customer representative, I thought we would have to leave. But truthfully, in the end it worked out and we received the deal we wanted. They were very generous with the trade in, and so ultimately we (my husband and I) have no complaints. Just wish that it wouldn't take so long. More