Rich Ford

Kage is the best! Easy buying experience and he found what we wanted. Concierge service and very knowledgeable on the vehicle. Overall smooth transaction highly recommended what we wanted. Concierge service and very knowledgeable on the vehicle. Overall smooth transaction highly recommended More

I always go to Lucas I rely on the service writer mostly for good dealer service. Lucas is my service writer and always looks out for my concerns first. Do not rely on any I rely on the service writer mostly for good dealer service. Lucas is my service writer and always looks out for my concerns first. Do not rely on anyone else at the dealership. Sales persons are not that dependable or caring. More

Honest Great Service,already provide goo honest service,too many words for survey.it take too long.very reliable.need to wash our vehicles to make it look go Great Service,already provide goo honest service,too many words for survey.it take too long.very reliable.need to wash our vehicles to make it look good More

We had a wonderful experience with Pat and Ryan. They were very terrific in helping us buy our new vehicle. They went out of their way to answer every question/s we had. They worked with us in giving u were very terrific in helping us buy our new vehicle. They went out of their way to answer every question/s we had. They worked with us in giving us the "BEST DEAL POSSIBLE." We truly appreciated them and RICH FORD. A sincere sincere "Thanks" to all involved. May God bless RICH FORD and Pat and Ryan richly. A sincere "Thanks" again. More

We had a great experience with our new truck purchase in Edgewood. Doug Varner is an awesome salesman. Everyone was friendly, knowledgeable and helpful. We love our new truck! Edgewood. Doug Varner is an awesome salesman. Everyone was friendly, knowledgeable and helpful. We love our new truck! More

Dr. Dolly' experience I have been a customer with Rich Ford for some years now. Either purchansing vehicle or oether vechicle services, my experiences have been excellent. I have been a customer with Rich Ford for some years now. Either purchansing vehicle or oether vechicle services, my experiences have been excellent. The most recent experience at Rich Ford was awesome. There two sales men (Fuad Alsultan and MK), were very nice, respectful, and felt like they understood me as a Native and educated woman. I have have been a customer with Ford for many years and have always been treated well. I have however a complaint about the vehicle that i traded in this last time. I told service department that something was wrong with it, but told me that was normal on these trucks. It would jerk when it shiefted gears. Well, the new doesnt do that. I have also spoken to an attorney about it. I was wondering if this was the reason why i got a call to trade it in, but did the sales transactin without any sound from the dealer/company. More

Frank is a great no haggle salesman. Sales Manager worked with us to get the most for our trade. The whole process was very excellent! with us to get the most for our trade. The whole process was very excellent! More

Outstanding Service at Rich Ford, Edgewood! Really enjoyed our experience when our Explorer needed a recall and trouble with the air bag systems. Joshua Grider, Service Advisor was most pleasan Really enjoyed our experience when our Explorer needed a recall and trouble with the air bag systems. Joshua Grider, Service Advisor was most pleasant to work with and kept us informed as the work progressed. Although, I didn't get to meet the technicians they did a fine job! My family has been buying vehicles from Rich Ford for over 50 years and there is no reason for us to stop now! The Edgewood location is very convenient and is only 5 minutes from our home! More

Outstanding service!! Kage B. was extremely knowledgeable and helpful! He took all the time necessary to make sure we found the right truck, at the right price for me! He answered any and all questions i had and helpful! He took all the time necessary to make sure we found the right truck, at the right price for me! He answered any and all questions i had and went above and beyond to get me the best deal possible. Allan Q. Answered all my questions and covered all my concerns regarding finance and vehicle protection plans! If i could rate 6* i absolutely would! More

Poor Customer Service When I went to pick up my vehicle and waiting for it, the rep instead of driving it all the way up and at the side I am standing, parked the vehicle i When I went to pick up my vehicle and waiting for it, the rep instead of driving it all the way up and at the side I am standing, parked the vehicle in the rear on the opposite side and did not say a word to me and left to go back to the office. More