Renton Chrysler Dodge Jeep Ram

I inquired about a used Nissan Juke I found via Carfax. Although I did not make a sale, Justin was amazing to work with! He kept me informed, often taking time out of his busy schedule to answer my questio Although I did not make a sale, Justin was amazing to work with! He kept me informed, often taking time out of his busy schedule to answer my questions and was overall very pleasant and very personable. I would highly recommend him for your car sales needs! More

The Parts Department at Renton, CDJR deserves high praise. I was searching for a parts assembly for my Jeep Cherokee that is in short supply at this time. They ordered the part, without any deposit, praise. I was searching for a parts assembly for my Jeep Cherokee that is in short supply at this time. They ordered the part, without any deposit, and made no promises they could not keep due to the shortage, which was out of their control. But they kept me appraises of developments and when the parts came in sooner than anticipated, they contacted me immediately. They also assisted with scheduling the repair. I am very satisfied with the manner in which they handled this parts order from beginning to end. I highly recommend the service from the Parts Department at Renton CDJR!! More

This morning I call Renton CDJR to acquire about a post for a yellow 2016 Fiat 500. When I called, Jennifer set up an appointment with me for 4pm the same day as I work until 3pm and live in Seattle and ha for a yellow 2016 Fiat 500. When I called, Jennifer set up an appointment with me for 4pm the same day as I work until 3pm and live in Seattle and had to have time to get down to Renton. At 3pm I called to confirm my appointment at 4pm and the Yellow Fiat. I was told everything was ready to go and to “come on down” so I took an Uber costing me 40 dollars. When I arrived I was told that the Yellow Fiat was sold 2hrs before meaning that when I called at 3pm and was told to come, the car I was supposed to be buying was already sold. Darrell, the manager, offered me other vehicle but with no price cut or any concession to match the mileage or price of the Yellow Fiat I had made an appointment to see. I proceeded to ask why I was not contacted about the vehicle being sold to which Darrell responded that “they were busy” and began to explain to me that this situation happens all the time. As in, individual have appointments made on a regular basis to buy cars that are already sold and that no one is contacts any of these people and that it was just how it was. He even told me of a person earlier that day that made an appointment and drove all the way from Spokane for a car that was already sold. In my opinion I don’t believe this is how a business should operate. A phone call or a simple email would have sufficed just to make sure you don’t waste customers times. In the end I asked calmly if they could offer any concession for the money or time I spent coming for nothing in which Darrell got agitated and began cutting me off mid sentence then stomped away back to the dealership. I was going to spend 13,000 on a vehicle but now will shop around and will not be returning, not with how this establishment is currently ran. I don’t want this to happen to anyone else although according to Darrell it happens all the time. More

Darryl Nelum, at Renton , CDR, is an expert on the Jeep Wrangler. Excellent service and details about the 2021 Jeep Wranger I purchased was received. I recommend him highly if your in the market for a Jeep Wrangler. Excellent service and details about the 2021 Jeep Wranger I purchased was received. I recommend him highly if your in the market for a Jeep Wangler. More

I bought a car(jeep Cherokee) and there are some rattling sound underneath my cay. I came there 3 times and still that sound is still there. And when I drive that car for ove 80 miles per hour. The steering sound underneath my cay. I came there 3 times and still that sound is still there. And when I drive that car for ove 80 miles per hour. The steering wheel will vibrate. Still it is not fix. I have an other appointment coming up. Will see what happened More

Justin was knowledgeable and very helpful in my researching and test drive for the 2500. The scheduling was easy and on time per schedule time. researching and test drive for the 2500. The scheduling was easy and on time per schedule time. More

They got me in without appointment. I asked them to check wipers and air filter since we have running on the beach and fire roads but the mechanic came back and said all was good. That, is integrity. I check wipers and air filter since we have running on the beach and fire roads but the mechanic came back and said all was good. That, is integrity. I trust them. They probably aren’t the cheapest around but they are very good. More

Darryl is the best car dealer ever. This is my 4th car purchase and my best transaction ever. He got me what I wantwd within my budget. Yes! Thank you so much Darryl! purchase and my best transaction ever. He got me what I wantwd within my budget. Yes! Thank you so much Darryl! More

I have had great experiences with Renton CDJR. I know that is going to sound like I work for them, but I saw their low online rating and it is not wha I have experienced. This is my. first review of any that is going to sound like I work for them, but I saw their low online rating and it is not wha I have experienced. This is my. first review of any company online. Frankly, I expect good service from anyplace that I conduct business. In general, I almost always get it. I try to always be nice and friendly with people that are waiting on me. These people are nice before you are. No Seattle freeze here! Even though it's Renton, these are the real Seattlites. my vehicle had a complex problem with the air suspension. My service advisor -- Rodney -- worked with the service warranty company to get the job done. I had to bring the vehicle back for additional repairs on the air suspension system. I was met -- after hours -- with a friendly smile and an upscale loner car for me. The service is great the whole way through. Everyone I spoke to from the service setter to my service advisor was top notch. I am accustomed to first class service and five star accommodations when I travel. I am also accustomed to paying extra for that. At and Renton CDJR I was just a regular customer that got first class service without paying extra.I suspect that all customers get that if they are nice too. Having vehicle problems is stressful. My service advisor Rodney took the sting out of it. I am grateful More

Extremely polite and never made me feel like a problem everyone in the service dept made me feel like I was the most important person there everyone in the service dept made me feel like I was the most important person there More