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Reliable Nissan - Service Center

Albuquerque, NM

4.1
758 Reviews
Call Service Center (505) 715-5905

758 Reviews of Reliable Nissan - Service Center

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January 02, 2025

Horrible experience it's issue after issue I wouldn't recommend getting my vehicle serviced here ever again you guys are causing issues to my vehicle after being serviced. More

by DOMSANCHEZ26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Reliable Nissan responded

Providing quality service is a top priority for us, and it's disheartening to hear that your experience did not meet your expectations. We’d like the opportunity to make this right. Please feel free to contact Steve Vigil, Service Director, at Svirgil@vtaig.com to discuss your concerns further.

Jan 03, 2025 -

DOMSANCHEZ26 responded

I paid for a coolant fluid flush two months ago and I took my vehicle to a local auto shop in town they told me my vehicle was empty on coolant fluid and wasn’t properly flushed there was air bubbles left in the coolant an was never refilled. I will be filling on you guy’s in court to get my money back

January 01, 2025

Great service , great people, , fast and efficient, very helpful 💜 But there is a sign on the building which I feel needs to bone down. It says USED CARS. More

by SILVERSKYLAR13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. We appreciate your suggestion about the sign and will definitely take it into consideration. Your input helps us improve!

January 01, 2025

The Service manager David did an outstanding job of setting my vehicle up for service, reviewing over the recommended service packages with me. I wasn't sure if my air filter needed replacement so they More

by ARES.S.GUILDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barera
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Jan 03, 2025 -

Reliable Nissan responded

We’re thrilled to hear about your positive experience with David and our service team! Your satisfaction is our priority, and we’re glad you found the transparency helpful. We look forward to welcoming you back to Reliable Nissan for your next visit!

January 01, 2025

Great Customer service. . Got there and right away I was help Very friendly and helpful Thank you Nick More

by vnm515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear about your positive experience and that Nick made such a great impression. Our team is always here to help, and we appreciate your kind words!

January 01, 2025

Always great service and fine in a timely manner. Unfortunately, I did ask for a tire rotation and that wasn't done, but I'll get it next time I guess More

by ziggybusey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Reliable Nissan responded

Thanks for your fantastic review! We’re glad you enjoyed the service. We apologize for the oversight on the tire rotation and appreciate your understanding. We’ll make sure to get it right during your next visit!

January 01, 2025

Excellent experience. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. Excellent. More

by chrislalley
Recommend Dealer
Yes
Employees Worked With
Laura Mcclaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had such an excellent experience. Your enthusiasm motivates us to keep delivering top-notch service. We look forward to welcoming you back soon!

January 01, 2025

Great experience. The staff was knowledgeable and helpful. I appreciate that they were able to service my vehicle quickly. More

by Pete.jacquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Reliable Nissan responded

Thanks for the awesome feedback, Pete! We're thrilled to hear you had a great experience and that our team met your needs quickly. Your satisfaction means a lot to us!

December 31, 2024

Everybody was great however my car stayed messing. Ramon usually takes care of my car issues More

by Josephineargaez78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Reliable Nissan responded

Thanks for the great feedback, Josephine! We're thrilled to hear you had a positive experience with our team. We appreciate your loyalty to Ramon and will ensure he stays updated on your car's needs. Your satisfaction is our priority!

December 31, 2024

Excellent service. Done quickly. Got me right in. Thanks for working on my vehicle yesterday More

by bwolff2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a great experience. Our team strives to provide quick and efficient service, and it’s fantastic to know we met your expectations. We look forward to helping you again in the future!

December 31, 2024

Schedule for service on time and information on both vehicle was in good hands with your service. More

by Cap44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Reliable Nissan responded

Thanks for your feedback! We're glad to hear you appreciated our timely service and attention to your vehicle. Your satisfaction is important to us, and we look forward to serving you again soon!

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