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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,060 Reviews
Call Service Center (505) 715-5905

1,060 Reviews of Reliable Nissan - Service Center

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June 05, 2025

Due to a clerical error the previous was listed as point of contact for my vehicle. The vehicle sat on the lot until I came for it. I provided all the information when I dropped the vehicle off for servi More

by FRDLGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Reliable Nissan responded

Thanks for your feedback. We apologize for the clerical error and appreciate your understanding. We're committed to improving our service and ensuring your experience is seamless in the future. Your input helps us get better!

June 05, 2025

Unable to get a rental car Customer Service not professional Had to wait 2 days to get a rental car More

by THERESAGOODYEAR50
Recommend Dealer
No
Employees Worked With
The parts department
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Jun 10, 2025 -

Reliable Nissan responded

At times, our rental vehicles are in high demand, which can lead to some delays. We truly appreciate your patience during those times. If you’d like to discuss this further or have any other questions, Manny Garcia, our Service Director, is available to help at Mgarcia01@vtaig.com.

June 05, 2025

Reliable Nissan is great in everything they do and stand for. I have had a wonderful and amazing experience. And I will surely recommend this dealership to my friends and family. More

by richiejose.rjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiarre Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaydin Morse, Richard Mcclurg, Marissa Ruiz
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Jun 09, 2025 -

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had such a wonderful experience with us. Your recommendation means a lot, and we look forward to serving your friends and family in the future!

June 04, 2025

It went well, did an oil change and detail. I don't have any washer fluid though and I don't know why. I had it when I went More

by falanduran_12
Recommend Dealer
Yes
Report | Print
Jun 05, 2025 -

Reliable Nissan responded

Thanks for your feedback! We’re glad to hear your oil change and detailing went well. We’ll look into the washer fluid situation to ensure it doesn’t happen again. Your experience matters to us, and we appreciate your support!

June 04, 2025

Scheduling was easy with possible dates and times. Good communication with me while I was in the waiting room. More

by kwhite24601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Reliable Nissan responded

Thanks for the great feedback! We’re glad to hear you found scheduling easy and appreciated our communication. Your experience is important to us, and we look forward to serving you again!

June 04, 2025

This time they were courteous and friendly. Very efficient and knowledgeable. Wait time was okay. More

by krsr1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear about your positive experience. Our team strives to provide friendly and efficient service, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again!

June 03, 2025

Ramon is always awesome. The service I get is always good. I'm happy with all the amazing service. More

by gigiafoley21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Stevens
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Jun 05, 2025 -

Reliable Nissan responded

We’re thrilled to hear about your positive experience with Ramon! Our team strives to provide exceptional service, and it’s great to know we’re hitting the mark. Thank you for your kind words and support!

June 03, 2025

Ramon did everything he could to make a hard situation as easy as possible. He went above and beyond where he could. More

by lisamata100309
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni in the rental car area was awesome
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Jun 09, 2025 -

Reliable Nissan responded

We're really glad to hear that Ramon was able to step up and provide the kind of support that made a tough situation a little easier for you. Going above and beyond is something we strive for, and it's great to know Ramon delivered that level of care. If there's ever anything more you’d like to share or discuss, please feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

June 03, 2025

Since I’ve bought my car I’ve had multiple conflicts. So it’s frustrating. More

by AMANDALU081990
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Esparza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey
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Jun 09, 2025 -

Reliable Nissan responded

We understand how frustrating it can be when things don’t go as expected, especially after purchasing a vehicle. Please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can better understand what’s happened and work toward a resolution that feels right for you.

June 03, 2025

I really like Reliable Nissan. They are professional and courteous. And get things done in a timely manner. More

by hunterotto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Hunter! We're thrilled to hear you had a great experience with our team. Timeliness and professionalism are what we strive for, and it’s great to know we hit the mark for you. Looking forward to serving you again!

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