Back

Reliable Nissan - Service Center

Albuquerque, NM

4.1
960 Reviews

960 Reviews of Reliable Nissan - Service Center

Sort by
April 24, 2025

Reliable Nissan is a great dealership and the service department is always courteous and kind. The workers are respectful. More

by GLORIALUJAN6969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Reliable Nissan responded

Thank you, Gloria! We're thrilled to hear you had such a positive experience with our service department. Our team takes pride in providing courteous and respectful service, and your feedback means a lot to us. We look forward to seeing you again!

April 24, 2025

They were very knowledgeable, professional and ,patient to what was needed and in answering my questions. More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

Thank you, Annette! We’re thrilled to hear that you had a positive experience with our team. Your appreciation for our knowledge and professionalism means a lot to us. We’re always here to help with any questions you may have!

April 24, 2025

I have owned my vehicle for less than 18 months. I have gotten 2 oil changes there. First one, I was told to use an additive which cost me money. And the second oil change I was told I need a tran More

by morrelldebbie63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

It's important to us that our guests feel confident and well-informed when visiting our service department. We always aim to provide recommendations with your vehicle’s best interest in mind, and we understand how important it is that those recommendations align with your vehicle’s specific needs and maintenance schedule. If you’d like to discuss your visit in more detail, we’d welcome the opportunity to connect with you directly. Please feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

April 24, 2025

No parts in stock had to wait 3 days for a tire. Took 2.5 hours for a oil change and tire rotation. More

by STEPHANIEG_69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

We understand the inconvenience of waiting for parts and the longer service time. Sometimes, parts can be out of stock due to factors beyond our control, but we’re always working to get everything as quickly as possible. We appreciate your patience and will continue to look for ways to improve our efficiency. If you have any further questions or concerns, feel free to reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

April 24, 2025

Maintenance charges seem to be rather overpriced. I will try shopping around next time. I think their services should be more reasonable. More

by jjfryar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

We understand that pricing is an important consideration, and we always strive to offer quality service at a competitive value. We’re here to help if you ever have any questions about the services you’ve received or if you'd like to discuss any options further. Feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

April 24, 2025

Dylan was friendly and very helpful. We were late to our appointment and he made us feel at ease and got us taken care of in spite of being late. More

by CAROLLOPEZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Myers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Reliable Nissan responded

Thank you, Carol, for your kind words! We're glad to hear that Dylan was able to assist you and make your experience positive despite the delay. We appreciate your feedback and look forward to serving you again!

April 23, 2025

The sales department it’s good, but the service department, it’s not that good More

by HECTORSANMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Reliable Nissan responded

Thank you for your feedback! We’re glad to hear you had a good experience with our sales department. We apologize that the service department didn’t meet your expectations and appreciate your input as we work to improve. We hope to have the chance to provide a better service experience next time!

April 23, 2025

Dear Chat GPT: Describe a very positive experience with a car technician fixing problems on a 2018 Nissan Leaf due to a few recalls in the style of Donald Trump: 'Let me tell you, folks—this was one of the g More

by GabeHesch
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
Apr 24, 2025 -

Reliable Nissan responded

Thank you for the entertaining and detailed review! We're absolutely thrilled that your experience with our technician left such a lasting impression—one worthy of presidential praise! It sounds like your Leaf got the five-star, first-class treatment it deserves, from efficient recall repairs to a surprise fix on that mystery rattle. We’re proud to have team members who bring that “legendary technician energy” every day—knowledgeable, transparent, and committed to excellence. We’ll be sure to let the team know they’ve earned total respect! Thanks again for the fantastic feedback!

April 23, 2025

Fast and friendly and reliable That is it for now Cannot say any more now More

by Mitchellfreedman
Recommend Dealer
Yes
Apr 24, 2025 -

Reliable Nissan responded

Thank you for the kind words! We're glad to hear that you found our service fast, friendly, and reliable—that means a lot to us. Whenever you're ready to visit again, we'll be here to provide the same great experience.

April 22, 2025

I was very satisfied with the service that I received especially with the workers who helped me as soon as I arrived at dealership. More

by wowo.fontenelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Reliable Nissan responded

Thank you! We're so glad to hear you were satisfied with the service and that our team was able to assist you right away when you arrived at the dealership.

...
7
...