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Reliable Nissan - Service Center

Albuquerque, NM

4.1
917 Reviews

917 Reviews of Reliable Nissan - Service Center

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January 24, 2025

Quick and easy service! I dropped off my vehicle for an oil change. They provided transportation so I didn’t have to sit and wait. What we expected to tak an hour took less More

by AVIGIL48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Reliable Nissan responded

Thanks for the awesome feedbacK! We're thrilled to hear you enjoyed our quick service and transportation option. Our team works hard to make your experience smooth and efficient. We appreciate your support and look forward to serving you again soon!

January 23, 2025

David was very friendly and did a great job of explaining everything. Service took less than an hour (Oil change). I have a "new to me" 2021 Armada, and this is where I will take it in for maintenance and se More

by ABQGOLFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
Jan 27, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear about your positive experience with David. Providing friendly and efficient service is our goal, and we're glad you're choosing us for your Armada's maintenance. Looking forward to seeing you again soon!

January 22, 2025

Everyone was very nice and they talked to me very polite, and they did the job very soon More

by cbogran03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Reliable Nissan responded

Thanks for the wonderful review! We're thrilled to hear you had such a positive experience with our team. Your kind words about our service and efficiency mean a lot to us. We look forward to serving you again!

January 22, 2025

Communication needs to be improved. I was told my vehicle would be done within 3 days, I waited a whole 11 days. I was not given a loaner vehicle to use while my car was being worked on More

by JAMIETOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
Jan 23, 2025 -

Reliable Nissan responded

We understand how important it is to have clear communication throughout the service process, and we regret that we fell short of meeting your expectations. If you'd like to discuss this matter further or have any additional concerns, please feel free to reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com.

January 22, 2025

Great and fast service. Great communication all around. Enjoyed that they cleaned my windows before picking up. More

by STEPHIIEE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a fantastic experience with us. Our team takes pride in providing quick service and clear communication. We appreciate your feedback and look forward to serving you again soon!

January 21, 2025

Everyone was very nice. It was a nice atmosphere. I do wish they would have washed my windows. That would have been a nice touch. More

by jackiebfreedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Jan 22, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled you enjoyed the atmosphere and our team's friendliness. We appreciate your feedback about the windows and will definitely consider it for the future. Hope to see you again soon!

January 21, 2025

My car was handled fast, professionally and with up most customer service and support. 10/10 services would recommend. More

by BRENNADELOWERY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Aidan Bryan, Isaac Avila, Daniel Jurado, Alvin De La Cruz
Jan 22, 2025 -

Reliable Nissan responded

Brenna, we’re thrilled to hear you had such a positive experience! Our team strives for excellence, and your recommendation means the world to us. Thank you for taking the time to share your feedback!

January 21, 2025

I had the pleasure of checking in my car for an oil change with David. It was a quick processDavid was very knowledgeable letting me know if any amount would be due on my part. The service on my car wa More

by BERNADINEMIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jan 22, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear about your positive experience with David and the quick service you received. Your continued support means a lot to us, and we look forward to serving you again at Nissan!

January 21, 2025

Fully attentive and responsive to your needs. When promised to be done in under 2 hours they hit their mark. More

by jorgebarrera037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Jorge! We're thrilled to hear that our team delivered on time and met your needs. Your satisfaction is our priority, and we look forward to serving you again!

January 20, 2025

They put the wrong milage in the report talked to them several times. They have not fixed the issue. More

by Javier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Reliable Nissan responded

We understand the frustration you've experienced with the incorrect mileage report. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com, so we can address the matter directly and make sure everything is corrected to your satisfaction.

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