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Reliable Nissan - Service Center

Albuquerque, NM

4.1
963 Reviews
Call Service Center (505) 715-5905

963 Reviews of Reliable Nissan - Service Center

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March 16, 2025

Greeted in a friendly, courteous and professional manner. Task performed was described to me along with an explanation of the reason for it. More

by cm_craig89
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
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Mar 18, 2025 -

Reliable Nissan responded

Thank you for your great feedback! We're so glad to hear that you were greeted in a friendly, courteous, and professional manner, and that the task was clearly explained to you. We strive to provide excellent service, and we appreciate you taking the time to share your experience!

March 15, 2025

They were extremely helpful, prompt and kind. They took their time and didn't try to over sell me More

by AMBER.FREEZE
Recommend Dealer
Yes
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Mar 18, 2025 -

Reliable Nissan responded

Amber, thank you for your wonderful feedback! We’re thrilled to hear that our team provided you with helpful and genuine service. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again!

March 15, 2025

They were extremely helpful and kind. I had my one year old with me and they were so friendly to him. I was very happy with my service. More

by AMBER.FREEZE
Recommend Dealer
Yes
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Mar 18, 2025 -

Reliable Nissan responded

Amber, thank you for your wonderful feedback! We’re thrilled to hear that our team provided such friendly service, especially with your little one in tow. We look forward to welcoming you both back soon!

March 15, 2025

Great communication, very informative, and kept me in the loop of any changes or updates. Wonderful experience and excellent work. More

by Knowell6380
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
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Mar 18, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had such a positive experience. Keeping our clients informed is a priority for us, and it's great to know we met your expectations. We appreciate your kind words and look forward to working with you again!

March 14, 2025

Service was very good but expensive. Service did not take long. Vanilla latte was great. More

by TOM.ORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuclalano
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Mar 17, 2025 -

Reliable Nissan responded

Thanks for your feedback, Tom! We're glad you enjoyed the service and your vanilla latte. We strive to provide quality experiences, and we appreciate your thoughts on pricing. Your insights help us continue to improve!

March 14, 2025

They were very prompt in let me know what I needed to do to my vehicle More

by CINDYALICE.AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Mar 17, 2025 -

Reliable Nissan responded

Thanks, Cindy! We’re glad to hear you found our communication helpful. Ensuring you have all the information you need is our top priority. We appreciate your feedback and look forward to serving you again!

March 14, 2025

Went for a oil change sent us back home with no oil and most likely a xxxxed engine. The worst service. More

by KYZ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Reliable Nissan responded

We've received your feedback regarding your recent oil change and the concerns you've raised about your vehicle. We strive to provide quality service and are eager to understand your experience fully. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can discuss this in detail and take the necessary steps to address the situation.

March 14, 2025

Have purchased several vehicles there and this was the first time I was treated as a customer. More

by pompogarcia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Reliable Nissan responded

Thanks for sharing your experience! We're thrilled to hear that you felt valued during your visit. Our goal is to provide great service to all our customers, and it’s wonderful to know we hit the mark with you. We appreciate your continued support!

March 14, 2025

Great job getting my car in and fixed quite fast. Communication was great and I received timely updates More

by smp2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a positive experience with our service and communication. Fast and efficient care is our goal, and your feedback means a lot to us. Looking forward to serving you again in the future!

March 14, 2025

Ramon was absolutely amazing. Always communicative and attentive. It was a difficult day for me and my family and he took good care if us. Amazing job. The only problems was t More

by MINDIOLAANDRES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Ramon provided excellent service during a tough time. We appreciate your feedback about the battery cables and will ensure our team addresses this. Your satisfaction is important to us, and we're glad the car is running smoothly now!

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