Back

Reliable Nissan - Service Center

Albuquerque, NM

4.1
962 Reviews

962 Reviews of Reliable Nissan - Service Center

Sort by
March 26, 2025

Surprised that all of the other containers were not checked or filled. Other than that, I was happy with the service. More

by HUGH4
Recommend Dealer
No
Employees Worked With
Dylan
Mar 31, 2025 -

Reliable Nissan responded

We appreciate your comments regarding the containers not being checked or filled. Your satisfaction is important to us, and we would like to address your concerns. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com for further assistance.

March 26, 2025

Ramon was a breeze to work with. He took my car in and made it work again. It drives even better now than when I first bought it. More

by Carolyn Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Reliable Nissan responded

Carolyn, we’re thrilled to hear about your positive experience with Ramon! It's great to know your car is running even better than before. Thank you for sharing your feedback and for choosing us! We look forward to serving you again.

March 26, 2025

Battery replacement took a while but Dylan booked ride for me to go to work and come back to the dealership. More

by Patelchirag11277
Recommend Dealer
Yes
Employees Worked With
Dylan Luculano
Mar 26, 2025 -

Patelchirag11277 responded

Dylan was really helpful though he was really busy on Monday morning.

Mar 28, 2025 -

Reliable Nissan responded

Thanks for the great review! We're glad to hear that Dylan made your battery replacement experience smoother by arranging a ride. We appreciate your patience and look forward to serving you again in the future!

March 25, 2025

They were able to get me scheduled and serviced in a timely manner. They were also very flexible with my work schedule More

by TFo20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Reliable Nissan responded

We're grateful that we were able to accommodate your scheduling needs and complete your service efficiently. Thank you for your nice review!

March 25, 2025

Thank you for everyone's attentive friendly customer service and smiles. It goes a long way! More

by COHOE2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2025 -

Reliable Nissan responded

Thank you for being such a friendly customer too! Your kind of positivity is what helps us go the distance.

March 25, 2025

The young lady that assisted me was very kind, she was multitasking did a great job. Explained everything to me in detail about the outcome of checking the vehicle what it look like it needed to be done a More

by Judy Prieto
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Esparza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female I don't remember her name in the service department
Mar 26, 2025 -

Reliable Nissan responded

We are thrilled to learn that you received such attentive and informative service. It is our goal to ensure that every customer feels well-informed and supported. We are especially pleased that our team member was able to explain the vehicle check results so clearly and address your questions about the electronic system. Thanks again for the review!

March 24, 2025

They were quick and it was cheaper to get7 oil change there compared to jiffy lube More

by tlane7770085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan in service
Mar 25, 2025 -

Reliable Nissan responded

Thanks for your awesome review! We're thrilled to hear you found our oil change quick and affordable. We aim to provide the best service at great prices. Hope to see you again soon!

March 24, 2025

The sales people are pretty pushy and the things that they say are not always accurate. Lots of problems with servicing vehicles I’ve had three vehicles from this company, even though I purchased the pla More

by fizzles.pulley.1x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Mar 25, 2025 -

Reliable Nissan responded

Thank you for your feedback! We’re thrilled to hear about your positive experience with Jesse. We’re committed to improving our service and appreciate your insights. Your satisfaction is important to us, and we’re here to enhance your future experiences. Thanks for being a valued customer!

March 24, 2025

Great experience with service will return in the future! !! Thanks Reliable Nissan. Will return. :) ask for Kasadi More

by BGARCIA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with us. Kasadi will be glad to see you again in the future. Your support means a lot to our team at Reliable Nissan!

March 23, 2025

Doesn’t even look inside our window motor mount claim to broken which ones neither them parts charged us 100$ for looking at nothing we fixed our selfs from non professional and it was easy fix there just s More

by Ezra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Mar 25, 2025 -

Reliable Nissan responded

We strive to provide quality service and take your concerns seriously. If you would like to discuss this further, please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

...
14
...