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Reliable Nissan - Service Center

Albuquerque, NM

4.1
961 Reviews
Call Service Center (505) 715-5905

961 Reviews of Reliable Nissan - Service Center

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April 01, 2025

My service was fast and professional everyone was very accommodating and they vacuumed my vehicle too More

by TY8MARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Reliable Nissan responded

Thank you for the great feedback! We're so glad to hear that your service was fast, professional, and that our team went the extra mile by vacuuming your vehicle. We truly appreciate your comments and look forward to assisting you again in the future!

April 01, 2025

Nick was our service provider and was accommodating and went above and beyond. I appreciate everything he has done for me and my child and I will be definitely utilizing him in the future. More

by STAR.GONZALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Star! We're thrilled to hear that Nick made such a positive impact. We'll be sure to pass along your kind words. Excited to serve you and your child again soon!

April 01, 2025

Employees are very friendly, have good customer service. I would recommend to others to have their vehicle serviced there. More

by DKIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Reliable Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear you had a great experience with our team. Customer service is our top priority, and your recommendation means a lot to us. We look forward to seeing you again for your vehicle service!

April 01, 2025

I had an appointment at 12:15. I was never checked in under my appointment time. I ended up waiting 2.5 hours for a simple oil change and tire rotation. People that arrived after m More

by KEVIN_NORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Reliable Nissan responded

We understand your frustration with the wait time and the check-in process. Your concerns are important to us, and we would like to address them directly. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com for further assistance.

April 01, 2025

Poor Customer Service. Outrageous diagnostic fee that was not mentioned at initial call! Unsatisfactory experience! More

by JAT3002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
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Apr 03, 2025 -

Reliable Nissan responded

We understand that the diagnostic fee was not communicated clearly during your initial call, and we appreciate you bringing this to our attention. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com for assistance.

March 30, 2025

Great experience. They explained everything to me very well and I feel comfortable and happy with our transaction More

by QBERTWOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Reliable Nissan responded

Thanks for the awesome feedback! We’re thrilled to hear you had a great experience and felt comfortable throughout the process. Your satisfaction means a lot to us, and we’re here to help anytime you need!

March 29, 2025

Reliable Nissan has wonderful people working in the service department. They were very professional and gave such fast quick service. More

by JZCZ77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Reliable Nissan responded

Thanks for the kind words! We’re thrilled to hear you had a great experience with our service team. Our staff works hard to provide top-notch service, and your feedback means a lot to us. Looking forward to seeing you again!

March 28, 2025

Love these guys! I have cancer and they remind me and remind me so I don't miss my appt. They were fast. Manny if I spelled that right always recognizes me as I bough More

by cdbernal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Reliable Nissan responded

We're so glad to hear that our team has made a positive impact during your visits! Manny appreciates your kind words, and we're committed to making every experience special. Thank you for trusting us with your needs, and we look forward to seeing you again soon!

March 27, 2025

They did great, they got me in and out and provided excellent customer service. I would recommend their service anytime More

by JEFF67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kisa
Report | Print
Mar 28, 2025 -

Reliable Nissan responded

Thank you for your kind words! We're so happy to hear you had a great experience with us. Our team strives to provide excellent customer service and make the process as quick and easy as possible. We truly appreciate your recommendation and look forward to serving you again in the future!

March 26, 2025

Surprised that all of the other containers were not checked or filled. Other than that, I was happy with the service. More

by HUGH4
Recommend Dealer
No
Employees Worked With
Dylan
Report | Print
Mar 31, 2025 -

Reliable Nissan responded

We appreciate your comments regarding the containers not being checked or filled. Your satisfaction is important to us, and we would like to address your concerns. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com for further assistance.

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