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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,780 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,780 reviews

July 31, 2024

Got oil change and tires rotated. Was done promptly. Dropped vehicle off at 9:30 and picked up by 12:30. More

by JUSTIN.GRIEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're happy to hear that your oil change and tire rotation were completed promptly. We strive to provide efficient service and appreciate you choosing us. We look forward to serving you again!

July 31, 2024

Very friendly, helpful and useful customer service. The complimentary vehicle service is fantastic! I would definitely recommend Reliable to anyone looking into purchasing a vehicle. More

by ellieumaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our customer service and enjoyed the complimentary vehicle service. We truly appreciate your recommendation and look forward to helping you or anyone you refer in the future!

July 30, 2024

All staff went out of there way to make sure the process of buying a vehicle was easy, I really felt supported & valued as a customer. I will be recommending this dealership to my friends/fam. I am complete More

by SARAH1995VAL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Sullivan -sales, Steve Vigil
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your wonderful feedback! We're so glad to hear that our team made your car-buying experience easy and enjoyable. It's great to know you felt supported and valued as a customer. We truly appreciate your recommendation and are thrilled you're satisfied with your new car! If you ever need anything, we're here to help!

July 30, 2024

They do not communicate verbally about your vehicle. Took two days to diagnose my dead battery and another day to change oil. Treat customers poorly. Appointments do not mean anything. Just a sugges More

by Unhappy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
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July 30, 2024

I had a great experience. My sales person Phu did an amazing job. I was able to get into a nissan altima. He had very good communication skills, any questions I had he always More

by carviso51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phu N.
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Nov 08, 2024 -

Reliable Nissan responded

Thank you so much for your fantastic review! We're thrilled to hear that Phu was able to assist you in finding the perfect Nissan Altima and made your experience enjoyable. We truly appreciate your recommendation and are grateful for your kind words. If you ever need anything in the future, don't hesitate to reach out!

July 30, 2024

Very nice people and very helpful and respectful people iseck really kept I touch with me the whole time thank you for your service More

by VINCEVALDERDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our team, especially with Iseck keeping in touch throughout the process. We truly appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!

July 29, 2024

Service personnel were very nice. Fluid levels were not checked and oil spilled on valve cover was not wiped. More

by Altima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your feedback. We’re glad to hear you found our service personnel nice. However, we sincerely apologize for the oversight with the fluid levels and the oil spill. This is certainly not the level of service we aim to provide. Please contact us so we can address these issues and make it right. We value your business and appreciate your understanding.

July 29, 2024

Super attentive, friendly, cared about everything I was looking for in a vehicle! Overall great experience! More

by Tika
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your wonderful experience! We're so glad to hear that our team was attentive, friendly, and focused on finding exactly what you were looking for in a vehicle. It’s great to know we could make it an overall great experience for you. We look forward to serving you again in the future!

July 28, 2024

Very nice selection of cars. Professional and friendly staff. Janay and Sophia went above and beyond to help us to be able to purchase the Nissan Kicks. We love it and will defi More

by jthonn60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janay Zamora - 5 stars
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Nov 08, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Janay and Sophia went above and beyond to help you with your Kicks purchase. It’s wonderful that you enjoyed our selection and found our team professional and friendly. We’re delighted you love your new car and look forward to welcoming you back when it’s time for an upgrade!

July 27, 2024

Anytime I have been to this dealership to buy a car or for services everyone has been friendly and responsive to phone calls. I would recommend to friends and family More

by DORISNEGREIROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
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Nov 08, 2024 -

Reliable Nissan responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that our team has consistently provided you with friendly and responsive service, whether for a new car or maintenance needs. Your support means a lot to us, and we look forward to helping both you and your friends and family in the future.

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