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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,808 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,808 reviews

September 01, 2024

Great amazing fast my experience was rough at the beginning as they didn’t answer but luckily to Gabe Moya he got everything situated out for me. More

by IYEANVARELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Moya, Steve Vigil
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Sep 09, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear that Gabe was able to resolve the issues and ensure a smooth experience for you. We apologize for the initial rough start and appreciate your patience. If you need any further assistance or have additional questions, please feel free to reach out. We look forward to serving you again!

September 01, 2024

Salesman very polite and understanding about your needs for a new car and showed you many good choices and answered your questions and explained financial benefits. More

by Dolores Hazard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Reliable Nissan responded

Thank you for sharing your experience! We're thrilled to hear that our salesperson was polite, attentive to your needs, and took the time to show you great options while answering your questions. It's also great to know that the financial benefits were clearly explained. We're happy we could assist you in finding the right car, and we look forward to serving you again in the future!

September 01, 2024

Went in for noisy brakes. $635 later & problem still happening(replaced brakes, rotors & flushed brake lines)! Called back & going back 9/3/24. Obviously work completed not t More

by ronmar2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza, Steve Vigil
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Sep 11, 2024 -

Reliable Nissan responded

We're sorry to hear about the ongoing issues with your brakes and understand your frustration with having to return and reschedule appointments. We want to make sure we address this matter properly. Please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com. He will work with you to resolve this issue. We appreciate your patience and look forward to making things right.

September 01, 2024

They need to work and have better communication with customer, on the process and the next step. More

by Cecilia570011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Sep 09, 2024 -

Reliable Nissan responded

Thank you for your feedback and for the 5-star rating! We’re glad you had a positive experience overall. We understand the importance of clear communication throughout the process and are committed to improving in that area. If you have any specific concerns or need further clarification, please feel free to reach out. We appreciate your input and look forward to serving you even better in the future!

September 01, 2024

The oil change was great and did not take so long. It was a great More

by elesarlley10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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Sep 09, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear that your oil change was completed efficiently and met your expectations. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!

September 01, 2024

It was such a great and smooth experience! Everything went really good! Thank you so much! More

by falanduran_12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Reliable Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience was smooth and that everything went really well. Your satisfaction is our priority, and we're glad we could meet your expectations. If you need anything else, don’t hesitate to reach out. Thanks again for your support!

August 31, 2024

The staff was very helpful and kept me updated on the service for my vehicle. More

by VT_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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August 31, 2024

Somewhat friendly, although they didn’t go above and beyond, they did do what they said they were going to do. More

by JAI.SMITH65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
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August 31, 2024

Easiest vehicle purchase - didn’t waste my time. Very pleased and got a wonderful deal. More

by LLNMRYAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janae
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August 31, 2024

Scam bad business will never return. Had to go there for a recall rip off. More

by zackstim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Feel bad for everyone that works there telling good people lies
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