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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.2
1,257 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,257 reviews

November 12, 2024

Mr. David was very welcoming and helped us as soon as we parked and got out of our vehicle. More

by Michelle Galaviz and Robert Galaviz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in Service Department
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Nov 13, 2024 -

Reliable Nissan responded

Thanks for your kind words, Michelle and Robert! We're thrilled to hear that we made you feel so welcome right from the start. We aim to provide excellent service, and it’s fantastic to know we hit the mark. Looking forward to your next visit!

November 12, 2024

David was polite and took good care of me, he is one of the best service people I’ve had. More

by ISISCAZARES14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Nov 13, 2024 -

Reliable Nissan responded

Thank you! We're thrilled to hear about your positive experience with David. Our team strives to provide exceptional service, and it's wonderful to know he made a great impression. We appreciate your kind words!

November 12, 2024

The people have been great and the service is also good I have had three oil changes and each time they have been on time. More

by TOMASITAGALLEGOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Reliable Nissan responded

Thanks! We're thrilled to hear you've had a great experience with our team and timely service. Your loyalty means a lot to us, and we look forward to continuing to provide you with top-notch service on your future visits!

November 12, 2024

Lanika was amazing. She made sure that I was taking care of. Super personable I will be recommending her to anyone looking for a car More

by jpr1179
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lanika Billie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that Lanika provided such great service. Your recommendations mean a lot to us, and we look forward to helping more customers find their perfect cars!

November 11, 2024

Nick Anaya is the THE BEST . He took care of me from the beginning and was extremely helpful More

by S.HOPKINS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Reliable Nissan responded

Thanks for your awesome review! We're thrilled to hear that Nick provided you with such great support. Our team works hard to ensure every experience is top-notch, and it’s wonderful to know we hit the mark with you!

November 11, 2024

They were helpful with finding me a car I could drive off with on the same day. More

by Vaunnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaac Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Reliable Nissan responded

Thanks for the wonderful feedback, Vaunnie! We're thrilled to hear you found a car so quickly and had a positive experience with our team. Your satisfaction is our priority, and we appreciate you sharing your experience! Enjoy your new ride!

November 11, 2024

Janay and AJ were awesome! They went above and beyond to help me get the vehicle I wanted. Hands down best buying experience I have ever had. More

by moller259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janay Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ
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Nov 12, 2024 -

Reliable Nissan responded

We’re thrilled to hear about your fantastic experience with Janay and AJ! Our team always strives to go above and beyond, and it’s rewarding to know we hit the mark for you. Enjoy your new vehicle!

November 11, 2024

Clean shop and quick service , friendly staff. They gave me a couple options for my service. And even stayed late whole I was stuck in traffic More

by JDCARROLL47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with our team. Providing excellent service and options for our customers is our priority. We appreciate your kind words and look forward to seeing you again soon!

November 11, 2024

Between my wife and I we have had 5 Nissan Altimas, 1 Frontier, and 3 Rouges and never had any major issues with the vehicles. We also dealt with 3 different dealers over the years. Of the 3 the only ser More

by gbenn249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Reliable Nissan responded

We truly appreciate your loyalty to Nissan and value the trust you’ve placed in our brand over the years. We're sorry to hear that your recent experience with Reliable Nissan’s service department fell short of expectations, especially given the positive experiences you've had with other Nissan dealerships. Your feedback on service wait times, vehicle cleanliness, and loaner car availability is important to us, as we aim to improve every aspect of our service. We would like to address these issues directly and restore your confidence in us. Please feel free to reach out to our Service Director, Steve Vigil, at Svirgil@vtaig.com.

November 10, 2024

Friendly but it did take about a half a day for them to figure out coverage that was included with the purchase of my vehicle. More

by CAMERONWHEDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Reliable Nissan responded

Thanks for the feedback, Cameron! We're glad you found our team friendly. We appreciate your patience as we worked to clarify your coverage. We're always looking to improve, so your insights mean a lot to us. Hope to serve you even better next time!

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