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Reliable Nissan
Albuquerque, NM
769 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 769 reviews
August 19, 2021
Kenneth “PAC-MAN” Sorensen was great from start to finish. He made purchasing my 2018 Ford Fusion an enjoyable experience and I will definitely be referring friends and family to Reliable Nissan in th finish. He made purchasing my 2018 Ford Fusion an enjoyable experience and I will definitely be referring friends and family to Reliable Nissan in the future! More
by chinogarcia9885
Helpful August 14, 2021
I, Anahi Martinez, & my Husband, Elliott Vance, stopped by Reliable Nissan to purchase a vehicle recently. We were helped by sales consultant Maricela Calzadillas. She provided us with excellent customer s by Reliable Nissan to purchase a vehicle recently. We were helped by sales consultant Maricela Calzadillas. She provided us with excellent customer service & helped us find the best rate for our new 2017 Tucson SE SUV. We left extremely happy with our new vehicle and were grateful for the amazing experience. More
by Anahi Martinez
Employees Worked With
Maricela Calzadillas
August 13, 2021
My name is jonathan hernandez i bought a 2021 nissan kicks at reliable nissan with the help of maricela calzadillas shes was a big help for me looking for a new car after i had just lost mine 5 star rec kicks at reliable nissan with the help of maricela calzadillas shes was a big help for me looking for a new car after i had just lost mine 5 star recommended for sure! More
by ivanhernandezjh98
Employees Worked With
Maricela Calzadillas
August 11, 2021
HORRIBLE!!! Do not shop at “reliable” Nissan, was told 45 on my trade in and when ready to move forward and sign papers I am told actually we can only do 38. Communication has been horrible and is insanely u on my trade in and when ready to move forward and sign papers I am told actually we can only do 38. Communication has been horrible and is insanely unprofessional beyond any experience I have ever had from a business let alone a dealership. I later decided to give them a shot at selling me their car and I’d sell mine elsewhere. They said if I delete review. I take down a review and sammie said manager will call me and wrap up the deal and get it done in 2 minutes, then I get ghosted and no word from manager. Call sammie and he said “ohhh you haven’t heard from him? No wayyyy, I will call him and have him finish deal immediately!” 3 hours later and still nothing. DO NOT SHOP HERE! More
by JakeSchnieders
August 06, 2021
Kenneth Sorensen (PAC Man) at Reliable Nissan was super awesome helping me purchase a 2021 Nissan Rogue very helpful. awesome helping me purchase a 2021 Nissan Rogue very helpful. More
by ash.elijah2016
Employees Worked With
July 28, 2021
I had the most professional and friendly service when I bought my brand new Nissan Murano 2021, the young lady that helped me Kat gave the best 5 star service I have ever received. I highly recommend when bought my brand new Nissan Murano 2021, the young lady that helped me Kat gave the best 5 star service I have ever received. I highly recommend when you plan to purchase your next new vehicle go to Reliable Nissan and ask for Kat. The name says it all. More
by gyazhe17
Employees Worked With
Kat
July 23, 2021
Mariscella is an incredible dealer helped so much Speaks spanish.will be coming back got a good dealer! I recommend to everyone.will be but my next car with them! spanish.will be coming back got a good dealer! I recommend to everyone.will be but my next car with them! More
by Anagutierrez4680
Employees Worked With
Maricela Calzadillas, Chris Martinez
July 22, 2021
I just bought an 2021 Nissan Aliltima from Maricela calzadillas at Reliable Nissan. and I love the car. and the service. It was a wonderful experience. The people here are wonderful, and I am going to calzadillas at Reliable Nissan. and I love the car. and the service. It was a wonderful experience. The people here are wonderful, and I am going to inform my family members, and some friends who are also interested in purchasing a new vehicle. More
by Rjar09
July 12, 2021
Bought a 2017 nissan versa with Maricela Calizadilas at Reliable Nissan best experience ever she made the buying experience so easy and simple! Definitely will be a returning customer! Reliable Nissan best experience ever she made the buying experience so easy and simple! Definitely will be a returning customer! More
by Victoria Avalos.
Employees Worked With
Maricela Calzadillas
July 09, 2021
I just visited Reliable Nissan to buy out my lease. Finance Manager Nick Anaya and I presume Finance Director Paul Bateman (Nick mentioned a "Paul") attempted to charge me $800 for a "Safety Inspection Finance Manager Nick Anaya and I presume Finance Director Paul Bateman (Nick mentioned a "Paul") attempted to charge me $800 for a "Safety Inspection" even though my car has been in their shop previously; they also planned on charging me for an emissions inspection - even though I reside in Rio Rancho and it's not required, and they planned on charging me for excess mileage even though I was buying out my car. All told, these two enterprising auto pros wanted to take me for more than $3,000 over my buyout cost from Nissan, including sales tax and registration. I didn't stick around for the final total, although I am certain that some sort of "doc" fees or sitting in the chair fee or listening to the stupid gong fee would have been added. The only bright spot was Sales Rep Kathleen Kreger, who I will buy a car from once she leaves this merry band and finds employment at a real dealership. Run away, run away fast! There are some great people at Reliable, but after this treatment I would rather drive to Las Cruces or Santa Fe than deal with these jerks. If you are in my situation, know that you can buyout your lease from Nissan at lease-end using a bank or credit union to handle the transfer instead of subjecting yourself to this abuse and exposing yourself to these charges. More
by 7JB
