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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,503 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,503 reviews

December 05, 2024

Great service, prompt. Helpful, informative. The vehicle was done when promised. Vehicle was left clean Thank you. More

by Matco2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team. We always strive to provide prompt, helpful, and informative service while ensuring your vehicle is returned to you clean and ready to go. We appreciate your business and look forward to serving you again in the future!

December 05, 2024

Very pleasant and extremely helpful! ! I have Parkinson disease and felt very safe and will definitely be back for my car maintenance. More

by JNCEDUCATORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Reliable Nissan responded

Thank you so much for sharing your experience! We're glad to hear that you felt safe and well taken care of. We truly appreciate your trust in us, and we're here to assist with all your future car maintenance needs. If there's anything else we can do to make your visits even better, please don't hesitate to let us know!

December 05, 2024

Purchased a 2024 Murano, we had worked with this salesman previously, therefore experience was relatively painless. More

by OISEAU318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Thurston
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2024 -

Reliable Nissan responded

Thank you for your review! We’re so glad to hear that your experience with us was smooth and painless, especially since you had worked with the same salesman before. We appreciate your continued trust in us, and we hope you enjoy your new Murano! If you need anything, don’t hesitate to reach out.

December 05, 2024

Got the run around with everyone I dealt with. Felt like I was taken advantage of and that I was not given the respect that a consumer deserves. More

by matthew.murillo23
Recommend Dealer
No
Employees Worked With
Steve Vigil
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
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Dec 09, 2024 -

Reliable Nissan responded

We're truly sorry to hear about your experience and understand your frustration. We take customer concerns very seriously and would like to make this right for you. Please contact Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com so we can address your concerns directly. Thank you for bringing this to our attention.

December 04, 2024

The people at the dealership were very helpful especially Laura. I had no problem getting a first time car. They explained things to me very well and in a manner to where I could understand. More

by NONE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Mcclaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Reliable Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear that Laura and our team made your first car buying experience smooth and informative. Your satisfaction is our priority, and we appreciate you choosing us! Enjoy your new ride!

December 04, 2024

Thorough and precise service in a short time. Took care of my service issue in one day. More

by Paco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in Service above and beyond to take care of what I needed and also followed up with a pho e call. Great customer service.
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Dec 05, 2024 -

Reliable Nissan responded

Paco, thank you for your fantastic review! We're thrilled to hear that our team delivered thorough and prompt service to resolve your issue. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

December 03, 2024

They honored an ad/promotion from their website, I got an amazing deal!!! Everyone was really nice we worked with Abdul which I highly recommend. More

by STACIASMITHALEXANDER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Reliable Nissan responded

Stacia, we're thrilled to hear you had such a positive experience with our promotion! It's great that Abdul made a lasting impression. We appreciate your support and look forward to serving you again soon!

December 03, 2024

Nick was very helpful and has great customer service, was true to the time and called right away when it was done. More

by jerry.alejo3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Jerry! We're thrilled to hear that Nick provided you with excellent service and timely communication. Our team always strives to deliver the best experience possible. We appreciate your support!

December 03, 2024

Provided excellent customer service. They assisted my sister in buying a new vehicle. The service was fast and smooth. More

by yepatyra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie & Laura
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Dec 04, 2024 -

Reliable Nissan responded

Thanks! We’re thrilled to hear about your positive experience. Our team is dedicated to providing excellent service, and it's great to know we made your sister's vehicle purchase smooth and enjoyable. We appreciate your support!

December 03, 2024

The buying experience at Reliable Nissan was exceptional for me. From sales through management review and finance to completion. It was a positive, respectful exchange throughout the entire process. It exc More

by RFARRELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Mcclaskey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sophia Salazar
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Dec 04, 2024 -

Reliable Nissan responded

Thank you! We’re thrilled to hear that your buying experience exceeded your expectations. Our team works hard to ensure a positive and respectful process, and it’s great to know we hit the mark for you. Enjoy your new vehicle!

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