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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
3,278 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 3,278 reviews

May 20, 2025

Dylan was very knowledgeable. Dropping off my truck was fast and easy. The work was done in a timely manner. Picking up my truck was just as easy. Good work done by everyone. More

by TARAMERCADO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
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May 21, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear about your positive experience with Dylan and our team. Your feedback motivates us to keep delivering great service. We appreciate your support and look forward to assisting you again!

May 20, 2025

The people in the shop do great work. I would give them a 5-star rating. Kudos to Toni, Joey and Carlos in the service department. The reason for the one-star rating is because of the ser More

by bqafterhours15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Anaya
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May 21, 2025 -

Reliable Nissan responded

We understand your concern regarding the issues you encountered after being told your vehicle was ready. Being told different things multiple times and having to escalate to the dealership manager just to get a resolution is certainly not the kind of follow-up anyone expects, especially when you're relying on clear communication and efficient service. We value your loyalty and the fact that you’ve had good experiences with us in the past. If you're willing, we'd appreciate the chance to follow up with you personally. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can better understand what happened and ensure your concerns are addressed.

May 20, 2025

Great service, knowledgeable and courteous staff. Always a pleasure going into dealership. Very happy with service More

by vrstlopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
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May 21, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you enjoyed your experience with our team. Your satisfaction is our top priority, and we look forward to welcoming you back for your next visit!

May 20, 2025

David was verry nice an profecional he anserw all my question and help me with my car. More

by CANOIRIS90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
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May 21, 2025 -

Reliable Nissan responded

Thanks for the awesome review! We're thrilled to hear about your positive experience with David. Our team is dedicated to providing exceptional service, and it's great to know we hit the mark. Your feedback means a lot to us!

May 20, 2025

Was really helpful parts and everything came in quick and job was done really fast More

by CHRISTYMURRIETTA24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Reliable Nissan responded

Thanks for the awesome feedback, Christy! We're thrilled to hear that you found our parts helpful and that everything arrived quickly. We aim to make your experience as smooth as possible, and it’s great to know we hit the mark!

May 20, 2025

Ramon is a great CustomerService Employee. He is very very attentive to his customers. He shows that he likes his job! More

by margie.archuleta952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Reliable Nissan responded

Thank you, Margie! We’re thrilled to hear about your positive experience with Ramon. His dedication to customer service truly makes a difference, and we appreciate you taking the time to share your thoughts!

May 19, 2025

A lot of information and time was used to arrive at an agreed upon a price. Then a lot of details on the newv cars electronics was overlooked after I did request to cover that on the new car. More

by ROBMULLINS04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Reynolds, Aquiles Leija
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May 20, 2025 -

Reliable Nissan responded

Thank you, Rob, for your thoughtful review. We appreciate your feedback regarding the information provided during the pricing process and the details about the car's electronics. Your insights are valuable to us as we continually strive to improve our services and ensure all aspects of the transaction meet our customers' expectations. If you would like to discuss your experience further, please feel free to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com. We look forward to hearing from you.

May 18, 2025

Took a while to complete the deal, but for a good deal. Got the Chevy truck I wanted! More

by Paddleout1980
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Anzures
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May 20, 2025 -

Reliable Nissan responded

Thank you for sharing your experience with us. We're glad to hear that you were able to secure the Chevy truck you wanted and that you found the deal to be worthwhile. We understand that the process can take some time, and we appreciate your patience throughout. We look forward to serving you again in the future!

May 18, 2025

To many chiefs not enough indians, although they delivered an awesome rate the girl in finance had issues and the time it took was a little much. My sales person was really good and the lady that wa More

by RPADILLA95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos portillo very good
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May 19, 2025 -

Reliable Nissan responded

We're glad to hear that your salesperson took great care of you and that you were able to lock in a strong rate—that’s always a win. We understand that time is valuable, and we appreciate your patience as things came together. If there’s anything more you'd like to discuss or if you have lingering questions, please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

May 18, 2025

Overall, I loved how welcoming and friendly everyone was. I am happy with my purchase. More

by tm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khan Sufyan
Print
May 19, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had a welcoming experience and are satisfied with your purchase. Our team works hard to create a positive atmosphere, and your support means a lot to us!

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