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Reliable Nissan
Albuquerque, NM
1,593 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:30 PM
Sunday Closed
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Showing 1,593 reviews
June 03, 2018
Customer Advocate For over 18 months I was unhappy about the decision I made to purchase a vehicle from Reliable Nissan. Recently, I met Service Manager, Todd, and I wa For over 18 months I was unhappy about the decision I made to purchase a vehicle from Reliable Nissan. Recently, I met Service Manager, Todd, and I was given a glimmer of hope after having my concerns ignored by Reliable Nissan and corporate Nissan. A couple of days ago, I went into Reliable Nissan to rid myself of the car I was saddled with by a previous representative. I briefly provided Lorenzo an overview of my experience, told him what I wanted and it was my best decision. Lorenzo sincerely apologized for my previous experience and confidently told me he was going to take care of me and he followed through on his commitment. Lorenzo found the vehicle I wanted, he took the time to review the features of the vehicle and walked me through the paper work. He was respectful, kind and a customer advocate that left me feeling appreciated and valued as a consumer and as a human being. Thank you "Zo" for restoring my faith in Reliable Nissan and the vehicle sales. You are a professional. Best Regard More
by Kcullys
Employees Worked With
Todd, Service Manager, Lorenzo Prudencio
May 31, 2018
Unreliable I spoke with salesman on the phone. He wanted me to come into the dealership the next day to look at cars. We scheduled for 8 am, no one showed up. I spoke with salesman on the phone. He wanted me to come into the dealership the next day to look at cars. We scheduled for 8 am, no one showed up. I even got phone calls and emails to verify the appointment. The receptionist told us several times that someone would be right with us, but no one was. I did tell the salesman on the phone our time was very valuable, as it was hard for us to find time to go look together. I asked the receptionist to have the manager call me, no one ever did. I would never buy a car from this dealership. Very unprofessional and rude. More
by Jo
Employees Worked With
James
May 31, 2018
Honest and friendly Lorenzo P. helped me trade in a leased vehicle for a new vehicle and a new lease! Fast, friendly, helpful. Love the new car! We are long-time customer Lorenzo P. helped me trade in a leased vehicle for a new vehicle and a new lease! Fast, friendly, helpful. Love the new car! We are long-time customers with Reliable. More
by NM Visitor
Employees Worked With
Catherine Garcia, Lorenzo Prudencio
May 29, 2018
Work with Lorenzo We got a used Jeep and loved working with Lorenzo. He was straightforward with us and made our overall experience easy. Paperwork and processing took We got a used Jeep and loved working with Lorenzo. He was straightforward with us and made our overall experience easy. Paperwork and processing took longer than it probably should but our overall experience at the dealership was good. More
by Lll000
Employees Worked With
Lorenzo Prudencio
May 12, 2018
Salesman great Salesman was really attentive and helpful his name is Enrique. Ask for him when you go in. Also, sales manager and service manager took care of our co Salesman was really attentive and helpful his name is Enrique. Ask for him when you go in. Also, sales manager and service manager took care of our concerns regarding the contract. More
by Mcallantine
Employees Worked With
Other Employees :
Salesman Enrique and the new service manager just moved here from Colorado.
April 28, 2018
Great sales experience with Craig Stewart Craig Stewart worked hard on this sale , he pulled a few trucks for me to test drive , Thanks for the hard work Craig and you all the folks who helped Craig Stewart worked hard on this sale , he pulled a few trucks for me to test drive , Thanks for the hard work Craig and you all the folks who helped . Great Job All. JD Hicks More
by JDH
April 01, 2018
Great experience I recently purchased a used car from Reliable Nissan in Albuquerque. I worked with Sam, who was great! He listened to what I needed and wanted. He was I recently purchased a used car from Reliable Nissan in Albuquerque. I worked with Sam, who was great! He listened to what I needed and wanted. He was truthful 100% of the time and worked diligently to find me something that met my needs. I appreciate his help! More
by Veronica
Employees Worked With
Sam Asmerom
March 31, 2018
Susan Miller is the only one to work with the "the reliable I have bought with Susan Miller for over six years and followed her from the other Nissan dealership to Reliable Nissan. She sold me a corvette. Her I have bought with Susan Miller for over six years and followed her from the other Nissan dealership to Reliable Nissan. She sold me a corvette. Her customer service is far better than anyone I have ever dealt with. I will follow Susan Miller anywhere she goes to. No one else has ever treated me like family. More
by The Bug #1
Employees Worked With
Susan Miller
March 09, 2018
What for bait and switch cars They have advertised a good deal on vehicles posted on Auto trader and do not remove them because they bait you and try to coheres you into another ve They have advertised a good deal on vehicles posted on Auto trader and do not remove them because they bait you and try to coheres you into another vehicle. When asked about a vehicle I was told I dont know but is that vehicle what you want or similar. When I saked them if they have it they said we dont know, can we get your name and number I said no but asked if you can look outside. They said they dont do that...haha BS. Had to ask the Manager if they had the car and hung up on me politely of course but, never had it if so just baiting you with auto trader. These people are crooks, dont trust them. More
by Keeb
Employees Worked With
Used car department
February 24, 2018
Great experience Had a great experience. Was even offered everything I need to keep my new murano in tip top shape for years to come. Thanks again. Had a great experience. Was even offered everything I need to keep my new murano in tip top shape for years to come. Thanks again. More
by David l
Employees Worked With
Lindsey Porter
