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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
3,278 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 3,278 reviews

October 09, 2026

Quick and easy It was better then going to the dmv, but not as good as sex More

by undocumentedgringo
Recommend Dealer
Yes
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Oct 09, 2026 -

Reliable Nissan responded

We sincerely value you taking the time to share your experience with us. We are glad to hear the process was quick and easy. That is exactly what we aim for every time. We hope to see you again next time you need us!

October 08, 2026

Terrible Terrible Terrible experience Signs all over the showroom 3 months no payments Didn't happen Looking at 2 cars I asked what is the difference in the price of the 2 cars I was told same More

by michaelfarmer2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abdul Kebe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bateman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2026 -

Reliable Nissan responded

Thank you for taking the time to share your feedback regarding your recent purchase experience. Our team strives to provide clear information about vehicle pricing, model specifications, and available promotional offers so customers can make informed decisions with confidence. We value open communication throughout the sales process and are committed to ensuring customer questions and concerns receive appropriate attention. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can learn more about your experience and assist further.

October 08, 2026

Michael helped me buy my first brand new car! ! Sooo happy and thankful 😁 ..Thank you Reliable Nissan.. More

by dmartinez4320
Recommend Dealer
Yes
Employees Worked With
Michael Yemane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 09, 2026 -

Reliable Nissan responded

We are excited to hear about your first brand new car purchase! Buying your first new car is such a big milestone, and we are so glad Michael was there to help make it a great experience. Thank you for choosing Reliable Nissan, and enjoy every mile in your new car!

October 07, 2026

Feel I can trust their work and I appreciate their kindness. They care about their customers. More

by haydenrichard2
Recommend Dealer
Yes
Employees Worked With
Micah
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Oct 08, 2026 -

Reliable Nissan responded

Thank you for your wonderful feedback, haydenrichard2! Knowing that you feel confident in our work and that our team's care has made a positive impression means a great deal to us. We look forward to being here for you whenever you need us.

October 04, 2026

Excellent service as always. I'll continue to bring in my Nissan Altima 2016, for regular service needs. More

by bchavez6021
Recommend Dealer
Yes
Employees Worked With
Ramon/Service Mgr.
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Oct 06, 2026 -

Reliable Nissan responded

Thank you so much for the great review! We truly appreciate your continued trust in Reliable Nissan to take care of your 2016 Nissan Altima. It’s wonderful to hear that you consistently receive excellent service from our team. We’re grateful for your continued business and look forward to keeping your Altima running smoothly for many more miles! 😊 — The Reliable Nissan Team

October 04, 2026

Ramon, is a excellent service manager. The staff, technicians are all very friendly and helpful. I will always return there, to get my servicing needs for my NissanAltima.?? More

by bchavez6021
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
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Oct 06, 2026 -

Reliable Nissan responded

Thank you so much for the wonderful review! We’re thrilled to hear that Ramon and our Service Department team have consistently provided you with friendly and helpful service. We truly appreciate you recognizing the hard work of our staff and technicians. It means a lot to know that you trust Reliable Nissan with your Nissan Altima and plan to continue returning to us for your service needs. We’re grateful for your continued business and look forward to taking care of you and your vehicle for years to come! 😊 — The Reliable Nissan Team

October 03, 2026

Longer than expected wait time. no signage regarding, oil change pricing Self-contained internal staff group conversations over customer service More

by nissanusa.k83av
Recommend Dealer
Yes
Print
Oct 06, 2026 -

Reliable Nissan responded

Thank you for taking the time to share your feedback. We sincerely apologize that your visit involved a longer wait than expected and that our pricing information was not clearly communicated or visible. We understand how important it is for customers to know what to expect regarding both service times and costs. We also apologize if conversations between our staff made you feel that customer service was not receiving the attention it deserved. Our customers should always feel welcomed, respected, and prioritized while visiting our Service Department. We appreciate you bringing these concerns to our attention. Your feedback is valuable and will be shared with our team as we continue working to improve the overall service experience at Reliable Nissan. — The Reliable Nissan Team

October 03, 2026

xxxxty You guys suck. No rides to take care of business while my car is getting worked on. More

by SHUUKES42
Recommend Dealer
No
Print
Oct 06, 2026 -

Reliable Nissan responded

We’re sorry to hear that the lack of transportation options made your service visit frustrating. We understand how important it is to have a way to take care of errands or other commitments while your vehicle is being serviced. We appreciate you sharing your feedback. We’re always looking for ways to improve the customer experience, and your comments regarding transportation options are important to us. — The Reliable Nissan Team

October 03, 2026

Should take you in when your appointment is scheduled not hours later Unsatisfactory wait time More

by lizzojean
Recommend Dealer
No
Employees Worked With
Not the surface the extremely long wait time knowing the appointment was at 8:30 and wasn't taken care of till after 10:30 too long
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Oct 06, 2026 -

Reliable Nissan responded

Thank you for sharing your feedback. We sincerely apologize for the extended wait you experienced despite having a scheduled appointment. We understand how frustrating it can be to plan your time around an appointment and then have to wait much longer than expected. Your time is valuable, and we appreciate you bringing this concern to our attention. We’ll continue working to improve our scheduling and service processes so appointments are handled as efficiently and promptly as possible. We hope to have the opportunity to provide you with a much better experience in the future.

October 03, 2026

Letting me know in detail what services I needed. Thank you very much Nissan I’ll be back More

by ELISSANCHEZ38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Oct 05, 2026 -

Reliable Nissan responded

We are glad to hear that our team took the time to walk you through the services your vehicle needed. Clear communication is something we take seriously, and it means a lot to know that came through during your visit. We look forward to seeing you again, ELISSANCHEZ38!

Oct 06, 2026 -

Reliable Nissan responded

Thank you so much for the wonderful feedback! We’re glad our team took the time to explain the services your vehicle needed and made sure you understood everything clearly. We truly appreciate your trust in Nissan and your kind words. We look forward to seeing you again and taking great care of you on your next visit!

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