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Regal Kia Lakeland

Lakeland, FL

4.5
4,854 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,854 reviews

October 20, 2023

I drove into Kia as my SUV’s battery would not keep a charge. They got my car fixed, took care of outstanding recalls and washed my car. It was done in no time! We were amazed at the wonderful service More

by frankie00
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Iona, Genesis Cruz
Oct 23, 2023 -

Regal Kia Lakeland responded

Thank you for taking a moment to share your experience at Regal Kia. We look forward to welcoming you back soon.

October 19, 2023

We all had a great experience, the showroom was clean and everyone was very nice. More

by loriaumack0729
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Regal Kia Lakeland responded

Thank you for providing feedback on your recent experience at Regal Kia. We take pride in providing a clean and comfortable space for all of our customers.

October 19, 2023

The service was fast and efficient. They got me in and out in no time. More

by thewifereid1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 23, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia. We’re glad to hear that you were satisfied with your experience.

October 19, 2023

The whole regal family is awesome. Misty is so polite and kind and always eager to help. More

by Jcaiche
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Regal Kia Lakeland responded

Thank you for your great review. At Regal Kia, we work hard to offer high-quality service to every guest.

October 18, 2023

Fast service and friendly can't ask for anything more from this company thank you More

by jesusluisgonz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Regal Kia Lakeland responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

October 18, 2023

They are always friendly, courteous, and very polite. They ask if they can help you with anything else and they wish you a good day and say stay/be safe when you leave. They say to call them if you have More

by SUEPEARSON47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 19, 2023 -

Regal Kia Lakeland responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

October 17, 2023

Disappointed that you didn’t have the recall part in stock. Considering we called in advance of our appointment. More

by alanlleitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Carlos Iona, Genesis Cruz
Oct 19, 2023 -

Regal Kia Lakeland responded

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark.

October 17, 2023

had a great experience with Fadhil! i would absolutely recommend him to anyone in search of their brand new vehicle. he’s very friendly, prompt, and i am impressed with the overall ease More

by DJAL98
Recommend Dealer
Yes
Employees Worked With
Fadhil Zein
Oct 19, 2023 -

Regal Kia Lakeland responded

It’s lovely to hear your kind words of appreciation for our hard-working staff at Regal Kia. Thank you for choosing us. We hope to serve you again soon.

October 17, 2023

I was thankful for an appointment that was on time and didn't last for very long and that they kept me informed of everything that was done More

by nokia0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
Oct 19, 2023 -

Regal Kia Lakeland responded

We really appreciate your business and helping to share the word about Regal Kia.

October 15, 2023

Manny is very professional, knowledgeable and on point with buying, selling and trading in our vehicle. Manny negotiated our trade in and we walked away with a new vehicle and a stress free experience. We More

by rcyoutsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Oct 16, 2023 -

Regal Kia Lakeland responded

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.

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