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Regal Kia Lakeland
Lakeland, FL
4,852 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,852 reviews
Verified Customer
November 05, 2023
Great customer service , very friendly staff ,gave me constant updates of vehicles getting service.Receive text when vehicle was ready constant updates of vehicles getting service.Receive text when vehicle was ready More
by Anrod1953@hotmail.com
Employees Worked With
November 04, 2023
I have been using this dealership for 15 years without any problems, and have always been treated with the up most respect. any problems, and have always been treated with the up most respect. More
by WDOUGLAS16
Employees Worked With
November 04, 2023
Outstanding attention to the customers. Very satisfied with service performed on my card. Thank you! Very satisfied with service performed on my card. Thank you! More
by TMVGPR
Employees Worked With
Other Employees :
Kelsey Johnson, Carlos Iona, Genesis Cruz
November 03, 2023
Service advisor is wonderful and trustworthy. The service advisor explains everything and provides the information very clearly. The service advisor explains everything and provides the information very clearly. More
by mrliebman
November 03, 2023
Quick and professional service the only thing is sometimes they recommend services that have already been done and aren't due yet and were even performed at Regal sometimes they recommend services that have already been done and aren't due yet and were even performed at Regal More
by kristin.bunch1
Employees Worked With
November 02, 2023
Dealership is great even though I had to bring my car back three times because they couldn’t figure out the problem. It’s one Levi the manager took over problem solved. back three times because they couldn’t figure out the problem. It’s one Levi the manager took over problem solved. More
by Vmj
Employees Worked With
Levi Dillard, Carlos Iona
November 01, 2023
Manny listened to what I wanted and made it happen for me. He did a great job. me. He did a great job. More
by TKAUFM5050
