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Regal Kia Lakeland
Lakeland, FL
4,852 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,852 reviews
Verified Customer
November 10, 2023
Thanks for the great, timely work of the service department today!!! Service techs are the greatest! department today!!! Service techs are the greatest! More
by Pinklass
Employees Worked With
November 10, 2023
Excellent service, specially from Pablo, and everybody in the respective office and assigned to assist us thanks for your patience and good service we are very satisfied with the experience the respective office and assigned to assist us thanks for your patience and good service we are very satisfied with the experience More
by sandro2005us
November 09, 2023
They are very helpful when need. They care about their customers. They work with you on getting the payments where you can afford them. They care about their customers. They work with you on getting the payments where you can afford them. More
by AUDREYEVERETT63
Employees Worked With
November 09, 2023
Great, experience. Kelsey was very helpful and provided me with great customer service and support. Other staff members were also very helpful. Kelsey was very helpful and provided me with great customer service and support. Other staff members were also very helpful. More
by hcaste2
Employees Worked With
Kelsey Johnson, Kelsey Johnson
November 08, 2023
Jeremy is accommodating, explained the issues with the car, and solutions. Offered a no cost rental but declined as I had a second car at home I could drive. car, and solutions. Offered a no cost rental but declined as I had a second car at home I could drive. More
by BLAINEFULLWOOD
November 07, 2023
I have been very pleased with the service at Regal Kia. Compared to the dealers I dealt with in California your dealership is fantastic. Compared to the dealers I dealt with in California your dealership is fantastic. More
by bb33565
Employees Worked With
Other Employees :
Kelsey Johnson, Carlos Iona, Genesis Cruz
November 07, 2023
My service advisor Justin took real good care of me and my car. He listened to me as a person and not as someone there up spend money. I appreciate him and the tech. Who serviced my car my car. He listened to me as a person and not as someone there up spend money. I appreciate him and the tech. Who serviced my car More
by CHRISTOPHER.RAIFORD
Employees Worked With
Justin
November 06, 2023
Fadhil is an absolute professional and very knowledgeable about the cars. He took his time with us and didn’t rush us to make a decision. He was also very friendly and made sure we were comfortable. He also about the cars. He took his time with us and didn’t rush us to make a decision. He was also very friendly and made sure we were comfortable. He also made sure all of our details were in order for our trade-in and insurance. We will definitely be calling him when we are ready to make our next purchase! More
by Amitajesse
Employees Worked With
Fadhil Zein
