Back

Regal Kia Lakeland

Lakeland, FL

4.5
4,852 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
Contact Dealership

1025 Bartow Rd

Lakeland, FL

33801

Directions

By Type

Showing 4,852 reviews

November 15, 2023

Amazing place to be great dealership. The best dealership I’ve ever been to in my life. More

by kylerfelix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Murphy
Nov 15, 2023 -

kylerfelix responded

Greg Schmidt was the best salesman in the game. He was very helpful, very knowledgeable, and he helped me through the process. He explained every detail and showed he truly cares if you go with anyone go with Greg!!!!

Nov 21, 2023 -

Regal Kia Lakeland responded

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed your experience at Regal.

November 14, 2023

Solely giving 5 stars for Greg, I’m new to leasing and he’s been great with checking in through the process, helping to explain and give advice. Preciate chya! 🙌🏼 More

by vndennis
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Regal Kia Lakeland responded

Thank you!

November 14, 2023

everything went smooth and fast, attention and customer care was good as well, nothing negative to say More

by christiannuc3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Regal Kia Lakeland responded

We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers.

November 14, 2023

Everyone was professional, accommodating, and polite! I had a great experience and would recommend Regal Kia, or Chevrolet to anyone. My experience has always been a pleasant one. More

by m.etienne00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny Glover, Pedro Jenner
Nov 21, 2023 -

Regal Kia Lakeland responded

We're happy to see that you had a 5-Star experience at Regal. Thanks for sharing.

November 14, 2023

I love Kia regal in Lakeland they always treat me good and take care of my needs More

by maribarrios96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Carlos Iona, Genesis Cruz
Nov 21, 2023 -

Regal Kia Lakeland responded

We're happy to see that you had a 5-Star experience at Regal Kia. Thanks for sharing.

November 14, 2023

Outstanding experience, everyone we dealt with was professional and open. I would highly recommend Lakeland Kia as a place to buy a car. More

by Shooleyhoop
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Santos
Nov 21, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to share your experience at Regal Kia. We take pride in knowing our customers are happy with their experience.

November 13, 2023

Greg was a great salesman. He was very knowledgable about the EV6 and made my purchase very smooth. More

by mikesync
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Regal Kia Lakeland responded

Congratulations on your new EV6.

November 13, 2023

Disappointed that they didn't notify me when the part they had to order came in. Otherwise, Justin did a great job while the work was being done with keeping me updated. More

by LAURAJANELLE
Recommend Dealer
Yes
Employees Worked With
Justin
Nov 14, 2023 -

Regal Kia Lakeland responded

Thank you for letting us know about this. Your feedback helps us do better. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

November 12, 2023

Great customer service. Ricky C. was amazing. He was patient with me and entertained my grand babies. More

by cds3293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Custodio
Nov 14, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

November 11, 2023

Fadhil was very great and professional. Any questions that I had he answered. what I had on my list for what i wanted for my vehicle he checked it off. If You are looking for a new vehicle. More

by Niah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadhil Zein
Nov 14, 2023 -

Regal Kia Lakeland responded

Thank you for helping spread the word about Fadhil.

...
91
...