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Regal Kia Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
4,852 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,852 reviews

November 20, 2023

This dealership is great. They diagnosed the problem and got my car fixed. However, I asked for the original car battery they replaced and they never gave me. Autozone which s More

by dakadyampakeni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Regal Kia Lakeland responded

Thank you for your review. I will have someone reach out to you or you can contact our Fixed Ops Director Tony Cooper.

November 20, 2023

Excellent service and attention to customers. Good waiting area with compliments. Shuttle Service for clients More

by alexaguilaraecu
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2023 -

Regal Kia Lakeland responded

Thank you!

November 18, 2023

Ryan Bell was very kind and professional I had a problem but fixed right away More

by nor10_sn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Iona
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Nov 21, 2023 -

Regal Kia Lakeland responded

Thanks so much for sharing your experience with us.

November 18, 2023

Had a non stressful experience I would definitely buy a car again from Shawn . He was very professional and caring . More

by elizabethanndelatorre
Recommend Dealer
Yes
Employees Worked With
Shawn
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Nov 21, 2023 -

Regal Kia Lakeland responded

Thank you. We hope to see you again soon!

November 18, 2023

El personal bien , la empresa un desastre. Nunca mas me compro un kia. No hay soluciones garantia pobre y sobretos no se hacen responsables de lo q construyen More

by CLAUDIACGREEN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Genesis Cruz
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Nov 21, 2023 -

Regal Kia Lakeland responded

Thank you.

November 17, 2023

They treat you good and I recommend you come visit though they’ll treat you respect More

by TBENNEFIELD13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Carter
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Nov 21, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us feedback.

November 16, 2023

Fast and great service Very friendly atmosphere. Willie was a very good salesperson The end More

by soroya0331
Recommend Dealer
Yes
Employees Worked With
Willie
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Nov 21, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us feedback.

November 15, 2023

It was very interesting and hopeful. And I pray that all is well with you all More

by agandres
Recommend Dealer
Yes
Employees Worked With
Mr Carter
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Nov 21, 2023 -

Regal Kia Lakeland responded

Thank you!

November 15, 2023

Do not bother with appointments, it was still a 2 hour wait for oil change. However, they are a friendly staff More

by SBrewster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Nov 21, 2023 -

Regal Kia Lakeland responded

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

November 15, 2023

Good service, experienced personnel. Great assistance with scheduling additional services on another day. Desired appointment time was provided. More

by andrew77
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
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Nov 21, 2023 -

Regal Kia Lakeland responded

We are incredibly grateful that you took the time out to leave us a review.

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