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Regal Kia Lakeland

Lakeland, FL

4.5
4,904 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,904 reviews

April 19, 2025

Justin was the service tech that took care of me. He was very nice and answered all of my questions and concerns. Very helpful. More

by manda41104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Callahan
Apr 21, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Justin provided you with excellent service at Regal Kia! It's great to know he was able to address all your questions and concerns. Thank you for sharing your experience! Safe travels!

April 18, 2025

quick and professional I came in, was served immediately. Called to pick up, excellent service More

by tatilu715
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Apr 21, 2025 -

Regal Kia Lakeland responded

We're happy to hear our team provided you with an efficient experience here at Regal Kia! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

April 18, 2025

Got my oil changed, break pads replaced, transmission and coolant flushed and routine maintenance on the kia forte 2019 More

by kristin.bunch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Regal Kia Lakeland responded

Kristin, thanks for choosing Regal Kia for your vehicle's maintenance! We're glad to have been able to assist with all those services on your 2019 Kia Forte. Safe driving ahead!

April 17, 2025

Excellent service with the customer in mind. I will definitely recommend this location to friends and family. More

by willbanyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Regal Kia Lakeland responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Regal Kia provided excellent service. We appreciate your recommendation and look forward to serving your friends and family in the future!

April 16, 2025

Extremely helpful, knowledgeable, if they don’t have the answer they will find out. I didn’t feel pressure. They did everything to close the deal but wasn’t pushy. We had different people (sales, finance, m More

by melissar2929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayden Lopez
Apr 16, 2025 -

Regal Kia Lakeland responded

Melissa, it's wonderful to hear that our team at Regal Kia provided you with a pressure-free and informative experience. We appreciate your feedback and are glad we could assist in answering all your questions!

April 16, 2025

Service and recall work completed on time while I waited. Very courteous service manager. Thx More

by acprap
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Regal Kia Lakeland responded

Thank you for giving us a chance to serve you.

April 16, 2025

Courteous and timely service with comfortable waiting area. Service department took care of issue and informed me readily. Good job! More

by robbiedocmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Regal Kia Lakeland responded

Robbie, we're delighted to hear that you had a positive experience with our service department at Regal Kia! It's great to know the team provided courteous and timely assistance. Thank you for your feedback, and we look forward to serving you again in the future!

April 16, 2025

All my concerns were answered from the person who helped me. They were very informative and my car was taken care of. More

by ldavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Regal Kia Lakeland responded

We're happy to hear our Regal Kia team took great care of you & your vehicle! Thank you for trusting us with your service needs. We hope we can be of assistance again in the future!

April 14, 2025

Tech was pleasant. Procedure was performed in a timely manner. Appreciate the drinks provided very much. More

by LUANNLEWICKE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Regal Kia Lakeland responded

We're delighted to hear you had a pleasant experience with our team at Regal Kia. It's great that the service was timely and you enjoyed the refreshments! Thanks for sharing your feedback!

April 14, 2025

To the owner,I was asked to come there to talk. But they never solved the problem. I said that 4 oils changes would take care of the way I was taken advantage of with the financial officer. But no More

by garyleerivers46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ian Bleil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Regal Kia Lakeland responded

Gary, I apologize for any misunderstanding regarding the payment terms. We strive to provide clear and accurate information, so it's concerning to hear about this issue. Please reach out directly so we can address your concerns and find a resolution together. Thank you, Cris Aviso - General Sales Manager - 8633330518

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