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Regal Kia Lakeland
Lakeland, FL
4,819 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,819 reviews
Verified Customer
February 19, 2025
This is the second vehicle we have bought from regal in a year. Easy to deal with. No pressure and good pricing. We live in orlando and drive all the way to lakeland to deal with them. year. Easy to deal with. No pressure and good pricing. We live in orlando and drive all the way to lakeland to deal with them. More
by mustangwak4
February 18, 2025
Everyone greeted me with a smile. I was explained what they were going to do to my vehicle and asked if that’s what I needed. I sat down in the waiting area. I was continually informe I was explained what they were going to do to my vehicle and asked if that’s what I needed. I sat down in the waiting area. I was continually informed via text what the status of my vehicle was. It was all done very professional. More
by robcoram393
Employees Worked With
February 17, 2025
it’s long wait for some repairs , only problem dealing with when you make a phone call . they answer the phone and they keep saying they are busy right now leave a message and the will call you back . ag with when you make a phone call . they answer the phone and they keep saying they are busy right now leave a message and the will call you back . again they never follow up the call. i end up to bring my car to the dealer for no scheduled to had them look and repair . More
by janecaser
February 16, 2025
I understand that everyone's experience is different, but I am glad to say that I am happy with the service provided by the people at Kia. Yes, there is room for improvement, but in this economy, as of now, I am glad to say that I am happy with the service provided by the people at Kia. Yes, there is room for improvement, but in this economy, as of now, I consider the humanity portion of life. More
by EDEVASIA
February 16, 2025
I went for an oil change. Tire rotation. Simple. The mechanic forgot to tighten my tire bolts and now my car is leaking oil. Tire rotation. Simple. The mechanic forgot to tighten my tire bolts and now my car is leaking oil. More
by Victor
Employees Worked With
Cant remembered the employeess names
February 16, 2025
Willie was very helpful. I traded in my car for a new one and only came in for an oil change. Ian went up and beyond for me. I was very pleased with how all 3 of these gentle I traded in my car for a new one and only came in for an oil change. Ian went up and beyond for me. I was very pleased with how all 3 of these gentleman handled my care. More
by kimberlyannewomack
February 14, 2025
Outstanding customer care provided by Misty. Thorough service provided for the mechanical issue I visited the service department. Thorough service provided for the mechanical issue I visited the service department. More
by Tardyinfocus
Employees Worked With
February 14, 2025
Friendly and knowledgeable staff, kept me informed on next steps and process with my vehicle next steps and process with my vehicle More
by keduden
Employees Worked With
