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Regal Kia Lakeland

Lakeland, FL

4.5
4,852 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,854 reviews

November 25, 2023

Fadhil was personable and accommodating and was knowledgeable of the vehicle and spent time patiently showing me the features even though it was closing time. More

by tcj125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fadhil Zein
Nov 28, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us feedback.

November 25, 2023

The service team did not do their job and Jorge Martinez can't take responbility he's a horrible manager trying to throw the good worker under the bus he should get fired for not doing his job fight and mis More

by holy786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Niko Gelpi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson, Ricky Custodio, Carlos Iona, Genesis Cruz, Gabe Dejesus
Nov 28, 2023 -

Regal Kia Lakeland responded

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.

November 24, 2023

Our experience with Regal Kia and our salesperson, Greg Schmidt, was outstanding. Greg was very knowledgeable, personable and extremely helpful. Chris, the sales manager helped to make our deal a reality More

by Felices323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pedro Jenner
Nov 28, 2023 -

Regal Kia Lakeland responded

It’s great to hear that you had a positive experience with Greg S. Thank you!

November 24, 2023

Always great efficient service. Very accommodating, friendly and accommodating service. Don't have five more words. More

by dickdot1922
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson, Kelsey Johnson
Nov 28, 2023 -

Regal Kia Lakeland responded

Thank you!

November 24, 2023

Love the total time we have spent since we bought the car.They make us feel like family. More

by FLAJUDGES
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Nov 28, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us feedback.

November 24, 2023

Although my warranty people are giving me the run around, the folks at regal kia went above and beyond to help me out. Much appreciated. More

by r_rickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Regal Kia Lakeland responded

Thank you for trusting Regal Kia.

November 24, 2023

They were so nice and very fast service. I am very happy with my new car! I love it More

by amysimp76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Regal Kia Lakeland responded

Congratulations!

November 23, 2023

Professional , above and beyond to make ends meet. Definitely recommend:) better than Toyota Just a good salesman! More

by mariop550398
Recommend Dealer
Yes
Employees Worked With
Misael Ortega
Nov 28, 2023 -

Regal Kia Lakeland responded

Thank you!

November 23, 2023

Missy is very knowledgeable,patient and friendly. ..I've had her in the past and her people skills is on point. Every one can not deal with people are the public but regal kia has an excellent staff o More

by lativiajohnson
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misty Osborne
Nov 28, 2023 -

Regal Kia Lakeland responded

It’s great to hear that you had a positive experience with Misty. We hope to see you again!

November 23, 2023

Very professional and efficient It was very professional and the process was very efficient Awesome More

by Gmoore7199
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mahr
Nov 28, 2023 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us feedback.

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