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Regal Kia Lakeland
Lakeland, FL
4,854 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,854 reviews
December 03, 2023
When I pulled up to the service department, I was greeted right away. I was shown where the coffee and refreshments were. And when my car had been serviced, I was told right away. Great customer service. right away. I was shown where the coffee and refreshments were. And when my car had been serviced, I was told right away. Great customer service. More
by MZLADI2u1
Verified Customer
December 03, 2023
Anytime I have an issue with my vehicle Jeremy takes good care of my vehicle. care of my vehicle. More
by JAVIS096
Employees Worked With
December 03, 2023
This is our 3rd car in 14 months. What a wonderful salesman! He went thru all the details & buttons and I will keep coming back because of him. He was able to finally get the car of m What a wonderful salesman! He went thru all the details & buttons and I will keep coming back because of him. He was able to finally get the car of my dreams! Thanks for being so diligent! More
by CyndiD
December 02, 2023
Fast friendly service, awesome customer service, would recommend to my friends and family. Regal Kia 🫶🏽 recommend to my friends and family. Regal Kia 🫶🏽 More
by Esawbaby
Employees Worked With
Other Employees :
Kelsey Johnson, Carlos Iona, Genesis Cruz
December 02, 2023
I had an excellent experience with Regal Kia. Jeremy is a great advisor, very polite and knowledgeable. I received a detailed information with all the issues that needed attention in my car. I ha Jeremy is a great advisor, very polite and knowledgeable. I received a detailed information with all the issues that needed attention in my car. I had the option to approve the services electronically, but I had some questions and Jeremy helped to clarify all my concerns. The courtesy ride allowed me to go back home while my car was been serviced, and I could have a productive rest of the day. I am very satisfied and thankful. More
by patysexton
Employees Worked With
December 02, 2023
By far the best experience so far at a dealership, very professional,worked with me to make sure I leave with a vehicle I'm comfortable and satisfied with, he make sure I leave happy and with a big smile o professional,worked with me to make sure I leave with a vehicle I'm comfortable and satisfied with, he make sure I leave happy and with a big smile on my face I will truly recommend anyone to him.Indrawatie Bhemal More
by indrawatiebhemal
