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Regal Kia Lakeland
Lakeland, FL
4,819 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,819 reviews
February 27, 2025
Willing to work with their customers to get them into a new car no matter how upside down in value they are or how bad their credit is. new car no matter how upside down in value they are or how bad their credit is. More
by paulvankley1
Verified Customer
February 26, 2025
It took a while to get my car back ; but, I feel they did a thorough job. a thorough job. More
by mcarpin466
Employees Worked With
February 25, 2025
Three hour oil change, unacceptable. Was told when I brought my car in for my appointment that I booked well in advance that it would be one hour. My time is valuable and was given zero Was told when I brought my car in for my appointment that I booked well in advance that it would be one hour. My time is valuable and was given zero communication as to the delay. I’ll be sure to take my business to another Kia dealer who cares about my time. Do better Regal! More
by Jill
Employees Worked With
February 25, 2025
Went in for oil change was advised what I needed to be done the Kia representative was friendly and helpful with my questions done the Kia representative was friendly and helpful with my questions More
by manuelitaruiz817
Employees Worked With
February 25, 2025
Amy at Regal Kia was courteous and respectful of my time. She was also knowledgeable about the different trims for the cars I was interested in and helped me find one that fit my needs. She was also knowledgeable about the different trims for the cars I was interested in and helped me find one that fit my needs. More
by Oracle
Employees Worked With
Amy Claxton
February 22, 2025
This is my 3rd car to buy from this dealership. The gentlemen that took care of the sale were great The gentlemen that took care of the sale were great More
by barbaraclyce
Employees Worked With
February 22, 2025
Team members provided efficient and quality service from the minute we entered the sales space to the minute we left. They even followed up by phone the next day to ensure our satisfaction. the minute we entered the sales space to the minute we left. They even followed up by phone the next day to ensure our satisfaction. More
by shelidowens
Employees Worked With
Jaxon
February 22, 2025
Great personality. Really down to earth and patient. Great at explaining every option and putting in the effort to getting you what you are looking for. Really down to earth and patient. Great at explaining every option and putting in the effort to getting you what you are looking for. More
by Jacob.Oneal06
Employees Worked With
Eddie
February 21, 2025
Very professional, friendly, courteous and very understanding.. The dealership was very clean and offered many snacks to their customers. understanding.. The dealership was very clean and offered many snacks to their customers. More
by asplash93
