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Regal Kia Lakeland
Lakeland, FL
4,681 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,681 reviews
November 30, 2024
Service was fast, but the prices are too high. Hopefully, they can find ways to bring the prices down. Hopefully, they can find ways to bring the prices down. More
by JLROBINSON19650
Verified CustomerEmployees Worked With
November 29, 2024
Unhappy about the 2 hour wait with an appointment to look at my tires to let me know they were fine...otherwise everyone is always helpful and the dealership is so much nicer than Long Island NY. at my tires to let me know they were fine...otherwise everyone is always helpful and the dealership is so much nicer than Long Island NY. More
by mindfulfitness8
Employees Worked With
November 29, 2024
Good service, good customer service. Very professional. I will come again to this location in the near future. Very professional. I will come again to this location in the near future. More
by nancyortiz2002
Employees Worked With
November 28, 2024
Stopped in without an appt. because warning light was on in the dash. Cinderella took care of me quickly and with her usual friendliness. Was finished in less that an hour. because warning light was on in the dash. Cinderella took care of me quickly and with her usual friendliness. Was finished in less that an hour. More
by dsengbu327
Employees Worked With
Cinderella
November 28, 2024
The staff is always professional and the payment desk is efficient and polite. I haven't been very happy with the actual service technicians lately. I think they should slow down a little and check things m efficient and polite. I haven't been very happy with the actual service technicians lately. I think they should slow down a little and check things more thoroughly. More
by christopher.danvers
Employees Worked With
November 27, 2024
Service was done in a timely manner. Jeremy explained everything. Great job very good job Jeremy explained everything. Great job very good job More
by rodneymouton
Employees Worked With
November 27, 2024
horrible experience with kia my car has been towed and the 5th time in the shop today after almost $4000.00 and still not fixed i am lost for words terrible repair experience i could have gotten a new car the 5th time in the shop today after almost $4000.00 and still not fixed i am lost for words terrible repair experience i could have gotten a new car with a 4k down payment I just need kia to fix it correctly people do not have that kind of money to spend and nothing is taken care of absolute most horrible and frustrating experience ever More
by sortiz36
November 26, 2024
Service was quick. Did not like the report of things itelling me there was an immediate need for an oil addictive in a new car or an alignment for a car that drives str Did not like the report of things itelling me there was an immediate need for an oil addictive in a new car or an alignment for a car that drives straight. Thought that was low hand xx More
by rgiggy1
Employees Worked With
Not sure how name.
November 24, 2024
Service is always great. It's always clean in the waiting room. I always get waited on. It's always clean in the waiting room. I always get waited on. More
by DaJoQuim
November 24, 2024
Kelsey did a great job. I had a real concern, but this issued started back in 2022. she kept investigating till she found the paperwork associated with the issue. she is fr I had a real concern, but this issued started back in 2022. she kept investigating till she found the paperwork associated with the issue. she is friendly and a hard worker. she is a keeper ! More
by sissyjo33
Employees Worked With
