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Regal Kia Lakeland
Lakeland, FL
5,323 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,323 reviews
September 03, 2021
They were able to take me in and fix my car right away. I picked up my car around 5 so it was hectic which I understood. There was a dissatisfied customer at the door though who was yelling at the rep at the picked up my car around 5 so it was hectic which I understood. There was a dissatisfied customer at the door though who was yelling at the rep at the desk that was a bas first impression and when i got in my car there was grease on the cloth part of my door and the arm rest. More
by Bgates
Verified CustomerEmployees Worked With
Mario Medina
September 02, 2021
They always do a great job at customer service. I wish they still did the courtesy vaccum but they do still wash the outside. Nice waiting room. they still did the courtesy vaccum but they do still wash the outside. Nice waiting room. More
by ORANGEPEELMARTHA
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson
September 02, 2021
Amazing! Exceptional service from my specialist. He ensured that I received all of the benefits I had on my account and also ensured I was out in a timely manner! Will always recommend Regal Kia. ensured that I received all of the benefits I had on my account and also ensured I was out in a timely manner! Will always recommend Regal Kia. More
by sheriawalker
September 02, 2021
Great and knowledgeable staff. Explained what I needed and had my vehicle ready on time, washed, and vacuumed. Even the fellow that brought me home was nice. and had my vehicle ready on time, washed, and vacuumed. Even the fellow that brought me home was nice. More
by Gcounter
Employees Worked With
September 02, 2021
The product is good the people are great they go out of their way to take care of us every time we go there it's Is the Never think of anywhere elseplace we always shop for Our cars would recommend them their way to take care of us every time we go there it's Is the Never think of anywhere elseplace we always shop for Our cars would recommend them to everyone More
by Chuckyfla
Employees Worked With
Other Employees :
Stan May, Mario Medina, Kelsey Johnson, David Maldanado, Willy Moreira
September 02, 2021
All parts of the process of selecting and purchasing my vehicle were professional and knowledgeable. Kudos for salesperson David and his supervisor Jorge that day! vehicle were professional and knowledgeable. Kudos for salesperson David and his supervisor Jorge that day! More
by Juan
Employees Worked With
Other Employees :
Kelsey Johnson, Jorge Morfa, Roberto Rodriguez, David Maldanado
September 01, 2021
Setting up an appointment online was quick and easy. Jonathan was friendly and explained all the work that was done as well as what was recommended without being pushy. Jonathan was friendly and explained all the work that was done as well as what was recommended without being pushy. More
by maq13
Employees Worked With
September 01, 2021
Great service and very friendly staff deff would recommend to anyone. Kia Lakeland is the best around. Thank you so much for such great service. recommend to anyone. Kia Lakeland is the best around. Thank you so much for such great service. More
by jessica_adams7788
Employees Worked With
Other Employees :
Mario Medina, Kelsey Johnson
September 01, 2021
My car is running smoothly after service with Regal Kia. Phil your driver is a help to travel home and back. Been a while since been in thanks for the good service. Phil your driver is a help to travel home and back. Been a while since been in thanks for the good service. More
by tcpostallady
Employees Worked With
August 31, 2021
Bought a Sportage recently which was a great and smooth experience. Pablo was awesome and I would recommend friends to buy from him at KIA....Awesome Customer Service, Knowledgeable, quick service, great c experience. Pablo was awesome and I would recommend friends to buy from him at KIA....Awesome Customer Service, Knowledgeable, quick service, great communication! More
by YH
Employees Worked With
Jeremy from Service, Stan May, Jorge Morfa, Pablo Moreira
