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Regal Kia Lakeland

Lakeland, FL

4.5
4,610 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,610 reviews

November 07, 2024

This is a quality dealership. Though the people have changed over the years, there is still good quality. More

by DVUL1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you!

November 07, 2024

Regal Kia is a great place ro buy a car and their service departent is exceptional. The advisors are very friendly amd are quick tp reapons More

by RAVENENVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you!

November 07, 2024

The process was quick and effortless, will definitely recommend regal Kia to all my friends and family More

by Shavelpaul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you!

November 06, 2024

Manny and Ian were Excellent! !! I explained what I needed and they came through for me. More

by rbuffy1974usa
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Baldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Congratulations on your purchase!

November 06, 2024

Great service, even fixed the problem from a walk in without an appointment. Quick and reliable service dept. Very professional. More

by HUBSARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsey Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Thanks for sharing your positive review of Regal.

November 06, 2024

Cinderella was great. Kept me informed as to the status of our car. Great personality and friendly. More

by dsengbu327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Figuroa
Nov 12, 2024 -

Regal Kia Lakeland responded

We’re so happy to hear you had a great experience at Regal. Thank you!

November 06, 2024

Cinderella is so kind and very helpful. The staff overall are very quick to assist you and explain things well. More

by madisonhughes228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tray Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cinderella
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you, she has been a great addition to the team.

November 05, 2024

Quick and to the point Can't in and left with exactly what we wanted and was completely satisfied More

by vadrigar91xxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Custodio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Byron Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review.

November 03, 2024

Wish I had gotten what were discussed. I'm not well & they wore me down. I'd have agreed to anything to get out of there. 5 hours was too long. More

by dc.1112
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pablo Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Thanks for the feedback.

November 02, 2024

Very polite and kind but please allow individuals to read contracts before signing off on the lease or contract. More

by gloria1.starr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meleke Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gibran Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Regal Kia Lakeland responded

Thank you.