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Regal Kia Lakeland

Lakeland, FL

4.5
4,913 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,913 reviews

May 12, 2025

Great service On time excellent service everything on time Kind and intelligent Jason excellent customer service More

by Crios
Recommend Dealer
Yes
Employees Worked With
Jason
May 13, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Jason and the Regal Kia team provided you with excellent service. Thanks for sharing your experience!

May 12, 2025

Me trataron buen y me dieron un buen service todos los empleados Y con una rapidez increíble More

by HIDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Regal Kia Lakeland responded

¡Gracias por la excelente reseña! ¡Esperamos verte de nuevo la próxima vez! - Regal Kia

May 11, 2025

I was seen quickly when arriving for my very first appointment and was updated on the status of the service. The complimentary car wash was nice. More

by no22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that your first appointment at Regal Kia went smoothly and you enjoyed the complimentary car wash! Thank you for choosing us, and we look forward to serving you again.

May 10, 2025

This is the seventh vehicle that we purchased for Kia Regal. We have been a loyal customer because of the way we are treated and the amazing customer service that they provide. More

by Eddiebonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Regal Kia Lakeland responded

Eddie, thank you for your continued loyalty to Regal Kia! We're delighted to hear that our customer service keeps bringing you back and we look forward to serving you again next time. Take care!

May 10, 2025

Very nice and friendly service team. Dealership cares about its customers and all the services they provide More

by coffeelover8998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Regal Kia Lakeland responded

We're glad to hear that our service team at Regal Kia made a positive impression! Thank you for recognizing our commitment to customer care. We look forward to serving you again in the future!

May 10, 2025

Jeremy stays on top of checking on you and keeping you informed. I have always stayed with regal Kia of Lakeland. More

by sherrinewman@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Regal Kia Lakeland responded

Thank you for your loyalty to Regal Kia! We're glad Jeremy has been keeping you informed and providing great service. We look forward to continuing to serve you in the future!

May 10, 2025

Excellent It was a very good experience It was a excellent experience, Felix was great to work with More

by tntkatz
Recommend Dealer
Yes
Employees Worked With
Ian Bleil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Bleil
May 12, 2025 -

Regal Kia Lakeland responded

We're so glad you enjoyed working with Felix & the team here at Regal Kia! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

May 10, 2025

My compliments to Jeremy Mahr who was extremely helpful, informative and friendly. It was refreshing to deal with someone who cares about the customer in today’s world. Thank you, Kia, for the fine job an More

by Owen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Regal Kia Lakeland responded

Owen, thank you for the kind words! We're delighted to hear Jeremy provided such a positive experience at Regal Kia. We appreciate your support and look forward to serving you again in the future!

May 09, 2025

I enjoy the clean car. And they vacuum the drive side for me. Thanks so much More

by rkirklanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrin Ashley, was the one that work with on my purchase. Srecko did the finance for me. If it was not for Srecko, i would never done business with your company again. Pablo also help out my hurting heart.
May 09, 2025 -

Regal Kia Lakeland responded

It's our privilege to serve you! Thanks for trusting Regal Kia with your vehicle. We hope to see you again next time!

May 09, 2025

Manny was very knowledgeable and patient. Even after I purchased the car, he made himself available for for all my questions and concerns and followed through until resolved. More

by Tacoyia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Aviso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Regal Kia Lakeland responded

We're delighted to hear that Manny provided such knowledgeable and patient service at Regal Kia. It's great knowing he continued to support you even after your purchase. Thanks for sharing your experience!