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Regal Kia Lakeland

Lakeland, FL

4.5
4,870 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,870 reviews

January 14, 2023

Always a pleasure to bring my car in for routine service. Very polite & professional service writers. Car is done quickly. And love the car wash. Wish they vacuumed & did the inside of the windshield, but y More

by dc.1112
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 14, 2023

Got my vehicle back and ready for me in an hour! Friendly service and helpful customer service. More

by bigdaddy2ucee
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Rodriguez
Jan 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 13, 2023

excellent service and excellent communication with the service tech and excellent job by the mechanics. every time I visit Regal Kia of Lakeland- I have always been treated with respect and kindness! More

by ssssy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 11, 2023

They were up front and honest, they very helpful, t will recommend this dealership to my friends. More

by Daryl
Recommend Dealer
Yes
Employees Worked With
Pedro in the finance dept was great, thanks again, Jennifer Dennis
Jan 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 11, 2023

Misty was wonderful keeping us up to date with are service. We only had an iol change, but was very happy with the time. More

by DC8424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

January 10, 2023

As a first time car buyer Jennifer and Regal Kia made it relatively easy for me to find and finance the car if my dreams and I will definitely be returning. More

by Andrewgreene37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Dennis, Jeff Bass
Jan 16, 2023 -

Regal Kia Lakeland responded

Congratulations on your 1st vehicle. We are honored to have been able to be a part of it.

January 10, 2023

The dealership is easily accessible. It was very quick and easy to get the appointment. Service was professionally completed in a timely manner. More

by PAULCV
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

January 06, 2023

Shawn was very accommodating and efficient. Even though there was an error made in our charge, it was taken care of promptly. More

by INDEEP007
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shawn?
Jan 16, 2023 -

Regal Kia Lakeland responded

We apologize for the inconvenience but glad Shaun was able to clear things up before you left.

January 06, 2023

Once the car I ordered came in, the paper work and delivery went fairly quickly. More

by Miderry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gibran Riviera
Jan 16, 2023 -

Regal Kia Lakeland responded

Congratulations, waiting is the hardest part 😁

January 05, 2023

Very friendly with maybe one of the best new car warranties on the market today More

by Matt Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea, Jeff Bass
Feb 25, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA!

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