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Regal Kia Lakeland
Lakeland, FL
4,867 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,867 reviews
January 29, 2023
Wonderful service today! Was on time and ready when promised.. grateful that you offer shuttle service. Misty was especially helpful Was on time and ready when promised.. grateful that you offer shuttle service. Misty was especially helpful More
by JAMUNZ
Verified CustomerEmployees Worked With
January 29, 2023
Misty my service advisor was excellent, found out my needed repair was covered under 10 year warranty and got it repaired and I got my vehicle back the same day. needed repair was covered under 10 year warranty and got it repaired and I got my vehicle back the same day. More
by LISADEASE7
Employees Worked With
Other Employees :
Kelsey Johnson
January 29, 2023
I always take my Kia Forte Lakeland, mostly to oil change and I am very satisfied with the service. and I am very satisfied with the service. More
by Maria
January 29, 2023
Awesome dealership good customer service friendly quick professional. Timely. No hassle courtesy efficient knowledge good professional. Timely. No hassle courtesy efficient knowledge good More
by none3
Employees Worked With
Other Employees :
Kelsey Johnson
January 28, 2023
They were waiting for me when I got to the dealership to help me get my oil change fast even for 3pm. help me get my oil change fast even for 3pm. More
by kassandrad
Employees Worked With
January 26, 2023
I got my car back when they said it would be ready. Very friendly employees Very friendly employees More
by shortcake32141
Employees Worked With
January 26, 2023
Excellent service overall. Received desired maintenance requested timely, plus explanation of further required items needing repair after inspection by Service Advisor was exce Received desired maintenance requested timely, plus explanation of further required items needing repair after inspection by Service Advisor was excellent. More
by JENNIFERBELL1215
Employees Worked With
January 25, 2023
The kia dealer agent incharge is smart and kind. I like the program of kia free change oil I like the program of kia free change oil More
by icespadilla
Employees Worked With
January 21, 2023
Except for the tag on the antenna they had my new car ready when I arrived. ready when I arrived. More
by Miderry
