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Regal Kia Lakeland
Lakeland, FL
4,866 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,866 reviews
February 13, 2023
Orlando was very helpful throughout the whole car buying process. He was also very knowledgeable and went above and beyond with his customer service. process. He was also very knowledgeable and went above and beyond with his customer service. More
by Jeffreyhernandez91
Verified Customer
February 11, 2023
They left the oil in the pan under my car and it leaks on my carport and it was not doing it before I brought it to yall my carport and it was not doing it before I brought it to yall More
by cbaker4852
Employees Worked With
February 11, 2023
The service was top notch in my opinion. Carwash was awesome. My only complaint is that I had to wait almost 2 hours before my car was completed. Carwash was awesome. My only complaint is that I had to wait almost 2 hours before my car was completed. More
by Fscomp74
February 11, 2023
We where very pleased with our visit. The employees where very helpful, pleasant, friendly and prompt at keeping us informed. The employees where very helpful, pleasant, friendly and prompt at keeping us informed. More
by Hopey1128
Employees Worked With
February 10, 2023
My wife and I can always depend on Jorge at Regal Kia make sure our Kia’s are returned to us clean and properly serviced. make sure our Kia’s are returned to us clean and properly serviced. More
by John Windsor
February 10, 2023
Fast, friendly, accurate, close, still under warranty, nice snacks and drinks, etc, etc, etc, etc nice snacks and drinks, etc, etc, etc, etc More
by BWBLOUNT2002
February 06, 2023
This was the worst visit ever. Jonathan was not the best csr.he didn’t keep me informed. I waited over 2 hrs with a apple to tell me nothing was wrong with my vehicle then an additi Jonathan was not the best csr.he didn’t keep me informed. I waited over 2 hrs with a apple to tell me nothing was wrong with my vehicle then an additional 1/2hr to plug my tire .this visit was horrible More
by tlfussell
Employees Worked With
February 06, 2023
Wonderful customer service and updates. Jeff the manager was extremely helpful and even provided transportation when the repair took longer than expected. Jeff the manager was extremely helpful and even provided transportation when the repair took longer than expected. More
by bama4kc2000
