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Regal Kia Lakeland

Lakeland, FL

4.5
4,866 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 4,866 reviews

February 18, 2023

Everyone was very helpful and I got just what I wanted in a car! I recommend going to regal Kia and will be back! More

by Sunycal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA and we look forward to assisting you again in the future!

February 18, 2023

Had an appointment, waited 2 hrs for an oil change and software update. And still didn't have it washed. Also were suppose to rotate tires and oh, we forgot, but you can wait some more.. Thanks but no tha More

by THERESA KMETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Benitez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Feb 24, 2023 -

Regal Kia Lakeland responded

Theresa, Thank you for your feedback. Sometimes the software updates can be a little unpredictable. That is no excuse for the rest of it, we apologize for the inconvenience.

February 18, 2023

Es muy bueno el servicio que dan en éste Regal Kia de lakeland Florida agradecido More

by ELMARAVILLOSOPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2023 -

Regal Kia Lakeland responded

Gracias

February 18, 2023

Very easy to deal with, no pressure our sales person Mrs Jennifer was very knowledgeable and friendly. I would recommend anyone to shop at Regal Kia and especially try and work with Mrs Jennifer. More

by GMill74
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Dennis, Jeff Bass
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA, congratulations!

February 17, 2023

Good appearance and professionalism, I recommend it for people that like Kia car. Good deal, it is the best option in Lakeland city. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Estrada
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA, congratulations!

February 17, 2023

Outstanding customer service. Everyone treated us like family. We got the deal we wanted. We will be back. More

by William Heburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Dennis, Jeff Bass
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA, congratulations!

February 17, 2023

Your salesman Willie took very good care of us. We are very happy with the service as well as the purchase. More

by jimdalva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willy Moreira
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA, congratulations!

February 17, 2023

Roberto the salesperson is AMAZING! Words cannot describe how thankful I am that he helped me get the vehicle I have today. More

by Vonette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Feb 24, 2023 -

Regal Kia Lakeland responded

Thank you for choosing Regal KIA, congratulations!

February 15, 2023

Scheduling the window tinting was quick and easy. The work quality appears very good. The waiting facilities were clean and comfortable. More

by wwstewart0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 15, 2023 -

Regal Kia Lakeland responded

Thanks for choosing Regal KIA!

February 14, 2023

Orlando is a solid professional and my experience with him was exceptional. Pedro who did the financing was very expedient as well. Combined, it made the procurement of my third leased vehicle from Regal More

by dpatterson8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Regal Kia Lakeland responded

That's awesome!! Thanks for choosing Regal again & congratulations!

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