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Regal Kia Lakeland
Lakeland, FL
4,866 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,866 reviews
February 23, 2023
In 2020 I went to KIA with no intention to buy a car. A few days later, my excited wife drove her new Soul home. Greg’s personality and patient salesmanship made that happen. Two years later, I still A few days later, my excited wife drove her new Soul home. Greg’s personality and patient salesmanship made that happen. Two years later, I still keep in touch with him and recommend him to anyone in the market for a new car. Jeremy was my service contact yesterday and was great to work with. More
by gregbryant7
February 23, 2023
Greg was amazing since the day I just called about the quote I wanted all the way to the purchase and even way after. Always so kind, transparent and helpful. I never seen any service like that. I highly quote I wanted all the way to the purchase and even way after. Always so kind, transparent and helpful. I never seen any service like that. I highly recommend going there and ask for him as you guy. He is absolutely an asset. Thank you Greg! More
by superholed
February 22, 2023
Service was good, Customer Service was also very good. They were concerned about me and my vehicle. They were concerned about me and my vehicle. More
by LUVFSU26
Verified CustomerEmployees Worked With
February 21, 2023
I consistently have to wait an exorbitant amount of time for service. Almost 3 hours for a scheduled oil change is terrible. for service. Almost 3 hours for a scheduled oil change is terrible. More
by kjl23
Employees Worked With
February 20, 2023
Great customer service every time. Easy to make an appointment and easy check-in. Communication is great. Easy to make an appointment and easy check-in. Communication is great. More
by TBRYANT3
February 19, 2023
Great place to buy a car I've bought four of them in 8 years 9 years years 9 years More
by Criss
Employees Worked With
Other Employees :
Kelsey Johnson
February 19, 2023
I had a slow leak in my tire that they fixed by plugging it. The next day that same tire would make noise for two days whenever we drove it. We haven’t had any problems with the tire since it stopped making it. The next day that same tire would make noise for two days whenever we drove it. We haven’t had any problems with the tire since it stopped making. I didn’t like how I was told my car was all good since the tire was fixed but it made noise for two days and I didn’t know why. More
by Orenthal Henderson
Employees Worked With
Other Employees :
Stan May, Kelsey Johnson
February 19, 2023
They handled my car with care. Very courteous of the fact I had to get back to work Very courteous of the fact I had to get back to work More
by bell_j@man.com
February 18, 2023
I think he did a great job on the old Sorrento runs like a brand new one they got my vote a brand new one they got my vote More
by DREAMGIRLALBRIGHT
Employees Worked With
