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Regal Kia Lakeland
Lakeland, FL
4,866 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,866 reviews
March 01, 2023
I was astonished at how friendly and helpful everyone was, when I arrived. I especially wanted to give kudos to my service tech, Jonathan Benitez. He was very professional and courteous and helpful durin was, when I arrived. I especially wanted to give kudos to my service tech, Jonathan Benitez. He was very professional and courteous and helpful during my stay. He should get an accolades from Kia for striving to be such a great employee More
by TOMAR67
Verified CustomerEmployees Worked With
February 28, 2023
Dealership was bustling with helpful representatives willing to go the extra mile to exceed customers’ expectations. Greg Schmidt was very knowledgeable, organized, personable, and a great pleasure to willing to go the extra mile to exceed customers’ expectations. Greg Schmidt was very knowledgeable, organized, personable, and a great pleasure to do business with. More
by Crashtwo
February 27, 2023
Service dept is top notch. Nice clean waiting room and showroom. Don’t get too comfortable in the service dept because your car will be out before you know it. Service advisor Nice clean waiting room and showroom. Don’t get too comfortable in the service dept because your car will be out before you know it. Service advisor Jorge Benitez is the best! Looking to buy a 2023 Kia Seltos for my son. Put Greg Schmidt on the case and within a week he had the exact car we wanted. Done this for me multiple times. Came in made the deal and son came up from Miami to sign the papers. Told Greg to make it quick and easy and it was. Everyone left happy. Thanks again Greg. More
by Crashfive
February 27, 2023
When I got my car back there was a clip broken under it that made a terrible noise. I had to take it back. When I got home I notice a piece of the door facing is hanging loose. And the handle that releases that made a terrible noise. I had to take it back. When I got home I notice a piece of the door facing is hanging loose. And the handle that releases my hood was lying in the floor by the gas pedal. I am not impressed with the mechanic who serviced my car. More
by shelbiephilmon38
February 26, 2023
Excellent and attentive service, would be glad to recommend to anyone. I was kept updated throughout the process of getting a new transmission installed recommend to anyone. I was kept updated throughout the process of getting a new transmission installed More
by NOEMAIL3
February 25, 2023
Everyone was friendly and always let us know w h at eas going on and long it would be going on and long it would be More
by SURRATTBECKY
Employees Worked With
February 24, 2023
Excelente trato de todo el personal, buen servicio que ofrecen allí todo está bien hasta ahora. ofrecen allí todo está bien hasta ahora. More
by lmisdalsis
Employees Worked With
Other Employees :
Kelsey Johnson
February 23, 2023
Amazing job done by Jose and Gibran. I love the vehicle will highly recommend. Thanks I love the vehicle will highly recommend. Thanks More
by at0
Employees Worked With
Other Employees :
Kelsey Johnson
February 23, 2023
The service writers are not to attentive, I waited 10 minutes before anyone acknowledged I was there, later a woman , I think her name was Mia asked how I was doing, She was excellent at taking care of t minutes before anyone acknowledged I was there, later a woman , I think her name was Mia asked how I was doing, She was excellent at taking care of things, she went out of her way to check on things, she even helped my wife who is interested in buying a new Kia. Your service writers could learn from this young lady about how to treat a customer. More
by IBEACHBOY
Employees Worked With
Kelsey Johnson
February 23, 2023
Will try someone else next time. It took almost 3 hours for a schedule oil change and to fix a recalled item. It took almost 3 hours for a schedule oil change and to fix a recalled item. More
by Ronda
Employees Worked With
