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Regal Kia Lakeland
Lakeland, FL
4,865 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,865 reviews
March 03, 2023
Great service and communication with the customer. Always friendly and clear on what to expect on your visit. Always friendly and clear on what to expect on your visit. More
by jsyrn
Verified CustomerEmployees Worked With
March 03, 2023
Our salesman was excellent - enjoyed working with him. He answered all texts and calls quickly. He answered all texts and calls quickly. More
by holliesayshi69
Employees Worked With
March 02, 2023
I had a fantastic experience buying a car. Best I’ve ever had honestly. Highly recommend!!! Best I’ve ever had honestly. Highly recommend!!! More
by Jennifer Blackburn
March 02, 2023
Quick service each time I am there, on my second new Kia from this location. from this location. More
by Kara stahley
March 02, 2023
VERY HELPFULL FRIENDLY ITS A NICE ATHMOSPHERE ALL AROUND TIMELLY SERVICE AND REAL PEOPLE TRY TO HELP AROUND TIMELLY SERVICE AND REAL PEOPLE TRY TO HELP More
by pete.r0
Employees Worked With
March 02, 2023
Kelsey Johnson is the best service advisor I've dealt with @ Regal KIA! She was very patient and kind explaining all the recommended services and which I could postpone for budgetary reasons. I look forw with @ Regal KIA! She was very patient and kind explaining all the recommended services and which I could postpone for budgetary reasons. I look forward to seeking her expert guidance for my future service needs. Car was serviced as promised and the courtesy shuttle is a blessing. More
by GOLIZA123
Employees Worked With
Jody, Kelsey Johnson
March 02, 2023
Very professional work and very kind people. Respected schedule and very short waiting time to complete the job Respected schedule and very short waiting time to complete the job More
by CMC4663
Employees Worked With
March 01, 2023
I was astonished at how friendly and helpful everyone was, when I arrived. I especially wanted to give kudos to my service tech, Jonathan Benitez. He was very professional and courteous and helpful durin was, when I arrived. I especially wanted to give kudos to my service tech, Jonathan Benitez. He was very professional and courteous and helpful during my stay. He should get an accolades from Kia for striving to be such a great employee More
by TOMAR67
Employees Worked With
