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Regal Kia Lakeland
Lakeland, FL
4,864 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,864 reviews
March 15, 2023
Won’t be going back! The simplest job as redoing molding turned into a disaster. We called couldn’t get answers or weren’t told what they would do to fix it until we show The simplest job as redoing molding turned into a disaster. We called couldn’t get answers or weren’t told what they would do to fix it until we showed up in person. This is not the first bad experience. Do not recommend More
by babe_gurl150000033
Verified CustomerEmployees Worked With
March 15, 2023
Great service department. Always on top of things. Friendly. Everyone who we dealt with was very caring. Always on top of things. Friendly. Everyone who we dealt with was very caring. More
by BAR2RANCH
Employees Worked With
March 15, 2023
I have bought my last three cars from Greg Schmidt and found him to be very knowledgeable, courteous and professional. He is always quick to get back to me with any questions I have and help with any serv found him to be very knowledgeable, courteous and professional. He is always quick to get back to me with any questions I have and help with any service issues if necessary. I would highly recommend him to anyone looking for a new Kia. More
by CSTEELE705
Employees Worked With
March 14, 2023
Just a wonderful caring person. My family enjoyed her. She was genuinely and worked through a series of roadblock. My family enjoyed her. She was genuinely and worked through a series of roadblock. More
by greg.bing
March 14, 2023
Quick customer service was prompt receive on service drive. Service was great and prompt with new radiator change car delivered and car working great and I’m very please with the technician who work on drive. Service was great and prompt with new radiator change car delivered and car working great and I’m very please with the technician who work on my car. More
by Anrod1953@hotmail.com
Employees Worked With
March 14, 2023
Jeremy was on the ball the entire time my car was in for service. He was friendly and knowledgeable. He let me know what maintenance they recommended be done, but never made me feel pressured to get those service. He was friendly and knowledgeable. He let me know what maintenance they recommended be done, but never made me feel pressured to get those services done. When I was having difficulty getting into the rental, he called the company and spoke to a manager for me. I really feel like he went above and beyond and I will be using Regal Kia's service department again. More
by angellevi
Employees Worked With
March 14, 2023
It’s a great dealership, had a great experience with them. Stayed in contact at all times them. Stayed in contact at all times More
by mpagliughi1004
March 12, 2023
I get great service every time I’m there for my scheduled appointment. The customer service is always on point, I appreciate that how ever, I do have I small complaint that I feel is an easy fix. The car was appointment. The customer service is always on point, I appreciate that how ever, I do have I small complaint that I feel is an easy fix. The car wash, when the vehicles are washed they don’t dry then and because of that I have water spots which don’t come out. Other than that everything is great. More
by cathomas231
