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Regal Kia Lakeland
Lakeland, FL
4,864 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,864 reviews
Verified Customer
March 19, 2023
In for an oil change, very courteous and punctual. I also spoke with david about possibly purchasing a new Telluride again very courteous I also spoke with david about possibly purchasing a new Telluride again very courteous More
by Spanky Goodin
Employees Worked With
David , Kelsey Johnson
March 19, 2023
The car was not ready when promised every week was another excuse. I got tired of calling. another excuse. I got tired of calling. More
by MGLADSTONE20
Employees Worked With
March 19, 2023
I have used this dealership for my service needs and recently purchased a new vehicle from them. So far I have been pleased with everything. Keep up the good work. recently purchased a new vehicle from them. So far I have been pleased with everything. Keep up the good work. More
by Jahern9461
Employees Worked With
March 18, 2023
Great job repairing my engine in a timely manner . Easy explanation of what was going on throughout the process Easy explanation of what was going on throughout the process More
by rob79ortiz
Employees Worked With
March 17, 2023
The person who helped me was very knowledgeable. He was very professional. I would recommend for anyone with a Kia in the Lakeland FL to go to that dealership for service 😊 He was very professional. I would recommend for anyone with a Kia in the Lakeland FL to go to that dealership for service 😊 More
by mrs.aris2015
Employees Worked With
March 17, 2023
Kelsey Johnson is one of the best Service Advisors I have had the pleasure of working with. She demonstrated true customer care while reviewing the recommended repairs for my vehicle with me. She showed pati had the pleasure of working with. She demonstrated true customer care while reviewing the recommended repairs for my vehicle with me. She showed patience and kindness while explaining the various services. Kelsey goes above and beyond for her customers. I look forward to working with Kelsey during my service visits at Regal Kia. More
by donna
Employees Worked With
Kelsey Johnson
March 16, 2023
Misty was very helpful throughout the whole service. She was nice and answered my questions. Thanks Misty! She was nice and answered my questions. Thanks Misty! More
by callenatc4490
Employees Worked With
March 16, 2023
El servivio fue rapido muy atentos me ofecieron llevarme hasta mi casa para que no tuviera que esperar excelente hasta mi casa para que no tuviera que esperar excelente More
by karil_gonzalez81
Employees Worked With
March 16, 2023
Greg and everyone else who helped in my purchase of a new 2023 forte were fabulous. 2023 forte were fabulous. More
by Ewa032859
